Full-Time Retail Sales Representative

Pho Prime, LLC; Phoenix (AZ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive paid time-off program

Medical, dental, and vision benefits

Development and growth opportunities

Job summary

A leading retail company is seeking a Retail Sales Representative in Phoenix, AZ. The role involves providing exceptional customer service, achieving sales targets, and participating in marketing efforts to boost business. Ideal candidates will have a high school diploma and 6+ months of experience in retail or customer-focused roles. The company offers competitive paid time-off, medical, dental, and vision benefits, as well as growth opportunities.

Qualifications

• 6+ months of experience in retail or customer-focused roles.
• Flexible availability, including nights and weekends.
• Bilingual preferred in some locations.

Responsibilities

• Provide exceptional customer service in the store.
• Achieve monthly revenue goals and drive customer accounts.
• Participate in marketing and community outreach efforts.
• Assist with store operations and cash handling.
• Sell accessories and process customer service transactions.

Skills

Customer service

Sales skills

Communication skills

Teamwork

Education

High school diploma/GED

Job description

Address 2060 East Baseline Road, Phoenix, AZ, 85042, US

Job Description

T-Mobile Premium Retailer – Wireless Vision

Do the hottest new tech trends excite you? Do you naturally make connections with people everywhere you go? Then a Retail Sales Representative role with Wireless Vision would be a perfect fit for you.

In this role, you will represent the T-Mobile brand and meet customers’ wireless needs. As a member of the store team, you will work as a team to meet both personal and company goals!

Your Talents:

• Provide exceptional customer service to individuals visiting the Wireless Vision store, including greeting customers, answering phones and assessing their needs.
• Exceed monthly revenue goals through acquiring new customer accounts, maximizing existing customers’ accounts to identify revenue opportunities, and excelling in quality metrics.
• Participate in marketing efforts to solicit new business, including but not limited to outbound calling, community involvement, outreach programs, and promoting the brand inside and outside the store/retail location.
• Assist with all functions within a retail store in compliance with Wireless Vision policies and procedures.
• Work with store management in opening, closing and operating the retail facility, including but not limited to cash handling, inventory count and deposits as governed by operations control standards.
• Complete accurate paperwork and transactions according to company policies and procedures.
• Share customer experience with the rest of your team, including Management.
• Ensure maintenance of store appearance, back room, restrooms and individual work area according to the retail store standards.
• Assist customers with service activations, changes and bill payments, respond to billing inquire equipment replacement, sell accessories and process price plan changes and upgrades.
• Build customers confidence by making their experience comfortable and simple while meeting their needs.
• Engage in service selling and right fitting the customer with the appropriate total technology solution.
• Assist in other tasks, duties, or projects as assigned by management.

Your Experience:

• Minimum of 6 months experience in retail or another environment with a strong customer focus.
• Ability to work a flexible work schedule including but not limited to nights, weekends, and holidays based on the needs of the business.
• Professional, energetic and positive attitude.
• Excellent written and verbal/interpersonal communications skills.
• Flexible scheduling availability.
• Completed High school diploma/GED.
• Bilingual preferred in certain locations.
• Must be able to stand for long periods of time (up to 9 hours) on the sales floor.
• Must be able to move and/or lift up to 25 pounds.

What We’ll Offer:

• Competitive paid time-off program
• Medical, dental and vision benefitsDevelopment and growth opportunities

Wireless Vision is an Equal Employment Opportunity Employer and a Drug Free Workplace