Full-Time Retail Sales Representative

Pho Prime, LLC; Lyons (IL); On-site; USD 20,664 - 23,419; Full time

Benefits offered by this job

Competitive paid time-off program

Medical, dental and vision benefits

Development and growth opportunities

Job summary

Wireless Vision, a T-Mobile Premium Retailer, is seeking a Retail Sales Representative to drive customer satisfaction and sales in a fast-paced store. You will greet customers, assess their needs, activate services, process payments, and collaborate with the team to meet goals.

You will represent the T-Mobile brand, handle cash, maintain store appearance, and participate in local marketing efforts to attract new customers while delivering a total technology solution.

Qualifications

• Provide exceptional customer service to Wireless Vision store visitors.
• Exceed monthly revenue goals through acquiring new accounts and expanding existing ones.
• Participate in marketing efforts to solicit new business and promote the brand.
• Assist with cash handling, inventory, and store operations per policy.
• Open/close the retail facility and maintain appearance and back room.
• Assist with service activations, bill payments, upgrades and payments.
• Stand for long periods and lift up to 25 pounds.

Responsibilities

• Greet customers, answer phones and assess their needs.
• Exceed monthly revenue goals and identify revenue opportunities.
• Support cash handling and deposits in accordance with procedures.
• Maintain store appearance, back room and restrooms.
• Assist in activations, changes and bill payments, and upsell accessories.
• Engage in marketing efforts to solicit new business locally.
• Collaborate with store management to meet personal and company goals.

Skills

Customer service

Sales

Communication

Teamwork

Education

High school diploma/GED

Job description

Full-Time Retail Sales Representative Wireless Vision

Compensation $15.00 - $16.60/hour

Schedule Full time

Job Type Permanent

Description

T-Mobile Premium Retailer - Wireless Vision

Do the hottest new tech trends excite you? Do you naturally make connections with people everywhere you go? Then a Retail Sales Representative role with Wireless Vision would be a perfect fit for you.

In this role, you will represent the T-Mobile brand and meet customers' wireless needs. As a member of the store team, you will work as a team to meet both personal and company goals!

Your Talents:

• Provide exceptional customer service to individuals visiting the Wireless Vision store, including greeting customers, answering phones and assessing their needs.
• Exceed monthly revenue goals through acquiring new customer accounts, maximizing existing customers' accounts to identify revenue opportunities, and excelling in quality metrics.
• Participate in marketing efforts to solicit new business, including but not limited to outbound calling, community involvement, outreach programs, and promoting the brand inside and outside the store/retail location.
• Assist with all functions within a retail store in compliance with Wireless Vision policies and procedures.
• Work with store management in opening, closing and operating the retail facility, including but not limited to cash handling, inventory count and deposits as governed by operations control standards.
• Complete accurate paperwork and transactions according to company policies and procedures.
• Share customer experience with the rest of your team, including Management.
• Ensure maintenance of store appearance, back room, restrooms and individual work area according to the retail store standards.
• Assist customers with service activations, changes and bill payments, respond to billing inquire equipment replacement, sell accessories and process price plan changes and upgrades.
• Build customers confidence by making their experience comfortable and simple while meeting their needs.
• Engage in service selling and right fitting the customer with the appropriate total technology solution.
• Assist in other tasks, duties, or projects as assigned by management.

Your Experience:

• Minimum of 6 months experience in retail or another environment with a strong customer focus.
• Ability to work a flexible work schedule including but not limited to nights, weekends, and holidays based on the needs of the business.
• Professional, energetic and positive attitude.
• Excellent written and verbal/interpersonal communications skills.
• Flexible scheduling availability.
• Completed High school diploma/GED.
• Bilingual preferred in certain locations.
• Must be able to stand for long periods of time (up to 9 hours) on the sales floor.
• Must be able to move and/or lift up to 25 pounds.

What We'll Offer:

• Competitive paid time-off program
• Medical, dental and vision benefits
• Development and growth opportunities

Wireless Vision is an Equal Employment Opportunity Employer and a Drug Free Workplace