Full-Time Retail Sales Representative

Wireless Vision; Erie (Erie County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive paid time-off program

Medical, dental and vision benefits

Development and growth opportunities

Job summary

Wireless Vision, a T-Mobile Premium Retailer, is seeking a Retail Sales Representative to join our team in a fast-paced store environment. You will represent the T-Mobile brand, greet customers, and assess their wireless needs while driving revenue and delivering excellent service.

You will collaborate with store staff to achieve personal and company goals, handle activations and billing tasks, and contribute to ongoing marketing efforts.

Qualifications

• Minimum 6 months experience in retail or customer-focused environment.
• Ability to work a flexible schedule, including nights, weekends, and holidays.

Responsibilities

• Provide exceptional customer service to store visitors, greet customers, answer phones, and assess needs.
• Exceed monthly revenue goals by acquiring new accounts and expanding existing ones.
• Participate in marketing efforts to solicit new business and promote the brand.
• Assist with all store functions in compliance with policies and procedures.
• Open/close/store operations including cash handling, inventory, and deposits.
• Complete accurate paperwork and transactions.
• Share customer feedback with management.
• Maintain store appearance and back room areas.
• Assist with activations, bill payments, upgrades, and accessories.

Skills

Customer service

Sales

Communication

Teamwork

Bilingual (preferred)

Flexibility

Education

High school diploma or GED

Tools

POS system

Job description

Full-Time Retail Sales Representative Wireless Vision

Schedule Full time

Job Type Permanent

Description

T-Mobile Premium Retailer – Wireless Vision

Do the hottest new tech trends excite you? Do you naturally make connections with people everywhere you go? Then a Retail Sales Representative role with Wireless Vision would be a perfect fit for you.

In this role, you will represent the T-Mobile brand and meet customers’ wireless needs. As a member of the store team, you will work as a team to meet both personal and company goals!

Your Talents:

• Provide exceptional customer service to individuals visiting the Wireless Vision store, including greeting customers, answering phones and assessing their needs.
• Exceed monthly revenue goals through acquiring new customer accounts, maximizing existing customers’ accounts to identify revenue opportunities, and excelling in quality metrics.
• Participate in marketing efforts to solicit new business, including but not limited to outbound calling, community involvement, outreach programs, and promoting the brand inside and outside the store/retail location.
• Assist with all functions within a retail store in compliance with Wireless Vision policies and procedures.
• Work with store management in opening, closing and operating the retail facility, including but not limited to cash handling, inventory count and deposits as governed by operations control standards.
• Complete accurate paperwork and transactions according to company policies and procedures.
• Share customer experience with the rest of your team, including Management.
• Ensure maintenance of store appearance, back room, restrooms and individual work area according to the retail store standards.
• Assist customers with service activations, changes and bill payments, respond to billing inquire equipment replacement, sell accessories and process price plan changes and upgrades.
• Build customers confidence by making their experience comfortable and simple while meeting their needs.
• Engage in service selling and right fitting the customer with the appropriate total technology solution.
• Assist in other tasks, duties, or projects as assigned by management.

Your Experience:

• Minimum of 6 months experience in retail or another environment with a strong customer focus.
• Ability to work a flexible work schedule including but not limited to nights, weekends, and holidays based on the needs of the business.
• Professional, energetic and positive attitude.
• Excellent written and verbal/interpersonal communications skills.
• Flexible scheduling availability.
• Completed High school diploma/GED.
• Bilingual preferred in certain locations.
• Must be able to stand for long periods of time (up to 9 hours) on the sales floor.
• Must be able to move and/or lift up to 25 pounds.

What We’ll Offer:

• Competitive paid time-off program
• Medical, dental and vision benefits

Development and growth opportunities

Wireless Vision is an Equal Employment Opportunity Employer and a Drug Free Workplace