Full-Time Retail Associate - Geist

Goodwill of Central and Southern Indiana, Inc.; United States; On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Comprehensive health plan

Tuition reimbursement

Employee discount of 20% off retail immediately upon hire

Paid time off and holidays

Free mental health support services

Retirement planning options with company match

Job summary

Goodwill of Central and Southern Indiana, Inc. is searching for candidates for full-time textile production positions. This role includes various responsibilities such as sorting, cashiering, and assisting with donations at their retail locations, ensuring quality and customer satisfaction.

The ideal candidate will demonstrate skills in customer service, teamwork, and attention to detail. Benefits include comprehensive health insurance, retirement planning options, and various discounts for employees.

Qualifications

• No degree required; ability to demonstrate capability through experience.
• Ability to work effectively with team members.
• Strong attention to detail and quality.

Responsibilities

• Assist store management to achieve operational goals.
• Sort and determine quality of textiles and products.
• Provide customer support and maintain cleanliness of the sales area.

Skills

Customer Focus

Teamwork

Attention to Detail

Time Management

Tools

Basic computer and Internet navigation skills

Job description

Job Summary

We are actively seeking those interested in textile production! Position Status: Full-Time. Hourly Rate: $13. Location/Address: 11615 Fox Rd., Indianapolis, IN 46236. The Retail Associate assists the store management team in reaching the operational goals of the site by functioning in various capacities within the retail location.

Example Duties and Activities

Cashier

• Rings up customer orders, maintains a balanced drawer, and follows all cash handling procedures and protocols.
• Provides general information about Goodwill programs to educate customers and answer questions.
• Directs all higher-level questions to the appropriate associate or manager.
• Maintains cleanliness of the sales floor (purge, size, run racks, and merchandise).

Textiles or Wares Producer

• Sorts product to identify quality and value (checks for holes, missing buttons, defective zippers, or stains and cleans as needed) and properly barbs, tags, and hangs textiles or wares.
• Sort textiles (curating for quality). Produces 100 items per hour for wares/85 items per hour for textiles adhering to Goodwill’s pricing standards and updating daily production tracking sheet.
• Occasionally uses a pallet jack and regularly uses a conveyor belt.

Donation Door Attendant

• Accepts donations from customers and maintains a clean and clear donation door.
• Quickly and accurately sorts products and distributes them to appropriate areas.
• Maintains an efficient working area by ensuring the backroom is clean and organized (all boxes labeled, everything in its place, and a place for everything).
• Loads and unloads trucks as needed and regularly uses heavy equipment, including a pallet jack, double stacker, floor scrubber, and hydraulic lift.

eCommerce Producer

• Develops a keen eye to identify and secure items of value for ClickGoodwill.
• Stays informed of the market value of merchandise through eBay and other Internet shopping sites to properly tag, itemize, and secure items in totes for ClickGoodwill and educates team of eCommerce high ticket items.
• Properly, efficiently and carefully pack curated products onto pallets, wraps, and ships totes to ClickGoodwill to meet the store budget regarding totes shipped per week.

e-Books Producer

• Scans books received by the store and decides what is sent to ClickGoodwill or displayed at the store location to meet the store budget.
• Prints inventory sheets and packs, seals, and ships totes for ClickGoodwill.
• Identifies top sellers and manages a clean, organized, in-store sales-effective display.

Rack and Cart Runner

• Checks each rack/cart to ensure quality and value.
• Properly sizes, merchandises, and purges the sales floor.
• Maintains a clean and orderly sales floor, puts away carts, and stocks shelves.
• Runs one textile rack/wares cart per 15 minutes and updates daily production tracking sheet.

Required Competencies

• Degree and Credential Requirements—NONE! We value candidates who can demonstrate capability and articulate how prior experiences will help them contribute.
• Customer Focus – Ability to see, comprehend and relate with customers impartially, build satisfaction with products and services.
• Teamwork – Works well with others and contributes to team outputs.
• Ethical – Adheres to procedures, maintains confidentiality in passwords, logging on/off procedures, and adherence to Goodwill’s values.
• Attention to Detail – Pursues quality in tasks, including safety awareness.
• Time Management – Manages own and others’ time effectively.

Preferred Competencies

• Technical Knowledge – Familiarity with computers and relevant software, basic computer and Internet navigation skills.
• Communication Skills – Articulates thoughts and expresses ideas effectively using oral, written, visual, and non-verbal communication; listens to customer needs.
• Mathematical Aptitude – Applies mathematical thinking to solve everyday problems.
• Critical Thinking – Uses judgment and reasoning to identify strengths and weaknesses of alternative solutions and conclusions.

Other Requirements

• Reasonable accommodations may be made to enable people with disabilities to perform essential job functions.
• Physical Work — able to spend time in excess of 8 hours sitting, standing, walking, stooping, kneeling, crouching; use hands to grasp, carry, feel, or touch products and machinery; move and lift 10-50 pounds; manage exposure to moderate noise and temperature variations.

Benefits

• Full-time employees may participate in a comprehensive benefits program including continuing education and leadership development, tuition reimbursement.
• Discount programs: 20% discount off Goodwill retail stores immediately upon hire.
• Comprehensive health plan, life, dental and vision insurance, short- and long-term disability plans, preventive health and wellness program.
• Section 125 pre‑tax health spending account, dependent care spending account, and premiums.
• Retirement planning options with generous company % match.
• Free mental health support services with up to 15 free counseling sessions for you and family.
• Free nurse health coaching services on‑site.
• Daily pay options available.
• Paid time off (PTO), paid holidays, sabbatical and parental leaves.

Mission and Values

Goodwill is an EEO Employer/Vet/Disabled employer. Goodwill of Central & Southern Indiana has helped individuals become more economically self-sufficient through employment, education, job training, and health services since 1930. We are an Equal Employment/Affirmative Action employer and do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law.