Full-Time Retail Associate: Customer Experience Pro

Ross Stores, Inc.; Cedar Hill (TX); On-site; USD 16,531 - 20,664; Full time

Job summary

Ross Stores, Inc. is seeking a hardworking Retail Associate to join our team in Cedar Hill, TX. You will greet customers, maintain merchandise presentation, and support store operations with a friendly, service-driven approach.

The role emphasizes safety, courtesy, and efficiency, with full-time hours and opportunities for growth within a leading off-price retailer that delivers value and a treasure-hunt shopping experience.

Qualifications

• Ability to communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
• Ability to perform basic mathematical calculations commonly used in retail environments.
• Ability to work Full-Time hours.

Responsibilities

• Understands safety as the number one priority and practices safe behaviors.
• Maintains awareness on the sales floor to create a safe shopping environment.
• Treats Customers and Associates with respect and courtesy; remains friendly and professional.
• Assists Customers at the register, answers questions, and greets customers warmly.
• Responds promptly to Customer service calls and escalates to Store Leadership when needed.
• Represents and supports the Ross brand at all times.
• Performs cleaning tasks to maintain store presentation and hygiene.
• Maintains professional appearance and adheres to dress code.
• Assists in merchandising to monthly presentation guidelines.
• Follows MOS policies and loss prevention procedures.
• Safeguards confidential information and cash handling.

Skills

Customer communication

Basic math

Full-Time availability

Job description

Ross Stores, Inc. is seeking a hardworking Retail Associate to join our team in Cedar Hill, TX. You will greet customers, maintain merchandise presentation, and support store operations with a friendly, service-driven approach.

The role emphasizes safety, courtesy, and efficiency, with full-time hours and opportunities for growth within a leading off-price retailer that delivers value and a treasure-hunt shopping experience.