Full Time Retail Associate

Columbia Sportswear Company; Orlando (FL); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

401k with company match

Medical and dental insurance

Vision, life and disability coverage

Flexible spending accounts and health

Employee discounts

Generous time off program

Employee assistance program (EAP+)

Job summary

Columbia Sportswear Company is seeking a Retail Associate in Orlando to deliver positive customer experiences and drive in-store sales. You will engage shoppers, demonstrate product benefits, and guide them to suitable options while upholding brand standards.

The role involves handling cash transactions, supporting inventory and visual displays, and collaborating with store leadership to provide outstanding service. Applications welcome for this full-time retail position.

Qualifications

• No specific education required, HS diploma or GED preferred.
• 2 years or less experience in a retail or related role.
• Experience operating POS and inventory/retail software systems.
• Must be 16 years of age or older.

Responsibilities

• Provide exceptional customer service and assist with product recommendations.
• Maintain store standards for visual merchandising, cleanliness and safety.
• Handle cash register transactions efficiently and accurately.
• Support inventory flow and merchandising through receiving and stocking.

Skills

Customer service

Sales ability

Problem solving

Education

High School Diploma or GED

Tools

POS systems

Retail software

Inventory systems

Job description

About the Position

With over 430 retail stores worldwide, our associates are essential to our business. From ensuring product availability on the sales floor to creating eye‑catching visual displays to addressing customer inquiries to running an efficient checkout process, our associates create memorable customer experiences while simultaneously assisting the Store Leadership team in supporting Columbia Sportswear Company’s mission of “Connecting Active People with Their Passions.” As a Retail Associate, you serve as a brand ambassador and ensure exceptional in‑store experiences through positive customer interaction. Within this role, you will employ your natural problem‑solving and sales abilities to answer customer questions and make compelling product recommendations while supporting Columbia Sportwear Companies’ values to enhance customer service and teamwork.

How You'll Make a Difference

• Provide exceptional customer service by responding to consumer questions or issues regarding product features, benefits, and availability; engage with consumers to understand their needs and preferences (e.g., demonstrate and explain merchandise, make suggestions on suitable options for consumers, etc.).
• Maintain store standards for visual merchandising, cleanliness, and safety; retrieve merchandise from the sales floor, stock room, or other inventory locations.
• Perform all required cash register transactions (e.g., sales, returns, exchanges, connecting consumer to loyalty program) efficiently and accurately.
• Contribute to store profitability by receiving, handling, replenishing, and processing incoming and outgoing product flow in the stores accurately and efficiently.

Requirements

• No specific education required (High School Diploma or GED preferred)
• 2 (or less) years of experience in a position or specialization.
• Skill operating Inventory and Point of Sales (POS) systems, and various other retail software tools.
• 16 years of age or older

Job Conditions

• Frequently in an active environment (i.e., requires the ability to constantly move about) that can be physical or strenuous (frequently adjusting/moving items weighing up to 40 lbs.), may frequently use specialized equipment, may have exposure to dust and noise.
• Occasionally requires the ability to work in a place.
• Ability to communicate clearly with others.
• Availability to work a flexible retail schedule, which may change seasonally and in response to location‑specific business trends or forecasts.
• All local, state, and federal laws are adhered to when evaluating your availability.

Equal Opportunity & Accommodation

Columbia Sportswear Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Columbia Sportswear is committed to working with and providing reasonable accommodation for individuals with disabilities. https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

Benefits & Perks

At Columbia Sportswear Company, we’re proud to offer regular full‑time employees a benefits package that includes a variety of services and products to help make your life and work more rewarding. Our benefit programs contribute to overall employee well‑being by aligning those programs with the fundamental elements of well‑being: physical, social/emotional, financial, career and community.

• Benefits that can protect your family’s financial future and help you save money through our 401k plan plus a generous company match.
• Columbia offers medical, dental, vision, life Insurance, disability, flexible spending accounts, health savings account, and an assortment of voluntary benefit offerings (accident, critical illness, hospital indemnity, and legal services).
• In addition, Columbia offers EAP + which is free and confidential 24/7/365 counseling services.
• We have extensive wellness benefits, employee discounts and a generous time off program available.

About the Company

Founded in 1938, Columbia Sportswear Company is a global leader in designing, sourcing, marketing, and distributing outdoor and active lifestyle apparel, footwear, accessories, and equipment. Our four primary brands — Columbia®, Mountain Hardwear®, SOREL® and prAna® — complement each other to address the diverse needs of active consumers and their products have gained an international reputation for their innovation, quality and performance. Learn more about our family of brands here.