Full-Time Pizza Store: Customer Experience Pro

Domino's Pizza; Louisburg (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Domino's Louisburg store is seeking a Full-time Store Customer Service Rep. You will uphold grooming standards, promote pizza products and promotions, and participate in cross-training for prep, opening/closing, and oven operation.

You’ll provide courteous service to customers in person and by phone, while learning the order-entry system and maintaining a team-oriented, energetic workplace. Reliable transportation to arrive on time for scheduled shifts is required; strong communication skills

Qualifications

• Must have reliable transportation to commute to the store.
• Ability to speak and write clearly and understand a computer-based order entry system.
• Teamwork-oriented with strong customer service focus.

Responsibilities

• Uphold Domino's standards of grooming, uniform, and appearance.
• Promote pizza products, specials, and promotions.
• Learn prep, opening/closing procedures, operate oven, and box products for delivery or carryout.
• Answer store phones and assist carryout customers with urgency.
• Provide quality customer service to internal and external customers in person or over the phone.
• Speak and write clearly; use the computer-based order entry system.
• Foster teamwork, energy, and a fun store atmosphere.
• Ensure reliable transportation to be on time for scheduled shifts.

Skills

Customer service

Communication

Teamwork

Tools

Order entry system

Job description

• Full-time
• Job Category Org: Store Customer Service Rep

Job Description

• Uphold Dominos standards of grooming, uniform, and appearance
  
  
• Promote pizza products, specials, and promotions
  
  
• Receive cross-training for preparing products and ingredients, closing and opening procedures, operate pizza oven, and properly box products for delivery or carryout
  
  
• Exhibit a sense of urgency when answering store phone lines or helping carryout customers
  
  
• Provide quality customer service to internal and external customers both over the phone and in person
  
  
• Ability to speak and write clearly and comprehension of using a computer based order entry system
  
  
• Contribute to and promote an atmosphere of teamwork, energy, and fun
  
  
• To have transportation to and from work to be able to be on time to scheduled shifts

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