Full-Time Pizza Shop Customer Experience Specialist

SmartRecruiters, Inc.; Louisville (KY); On-site; USD 30,000 - 36,000; Full time

Job summary

Domino's Pizza in Louisville, KY is seeking a friendly and efficient Customer Service Representative to join our team at our 3830 Ruckriegal Pkwy Suite 101 location. As a key member of our customer-focused organization, you'll play a vital role in ensuring our customers have a great experience with every interaction.

Responsibilities include taking orders, preparing pizzas to our standards, handling cash and card payments, and delivering excellent service while maintaining a clean, safe, and

Qualifications

• Excellent customer service skills with a friendly and professional demeanor.
• Strong communication abilities, both verbal and written.
• Basic math skills for handling cash transactions and order calculations.
• Ability to follow directions and adhere to company policies and procedures.
• Physical capability to stand for extended periods and lift up to 25 lbs.
• Basic computer skills for operating order-taking systems.
• Exceptional multitasking abilities in a fast-paced environment.
• Keen attention to detail to ensure order accuracy.
• Flexibility to work weekends, holidays, and various shifts as needed.
• Team-oriented mindset with a willingness to collaborate and support colleagues.
• High school diploma or equivalent (preferred but not required).
• Previous customer service experience is a plus, but not mandatory.

Responsibilities

• Answer phone calls and take customer orders with a positive and professional attitude
• Prepare and make pizzas according to company standards and customer specifications
• Process cash and credit card transactions accurately and efficiently
• Provide exceptional customer service, addressing inquiries and resolving issues promptly
• Maintain a clean and organized work environment, adhering to food safety and hygiene standards
• Collaborate with team members to ensure smooth operations during busy periods
• Assist with various cleaning tasks to uphold the store's cleanliness
• Handle multiple tasks simultaneously in a fast-paced environment
• Lift and move items weighing up to 25 lbs. as needed

Skills

Customer service

Communication

Cash handling

Multitasking

Attention to detail

Teamwork

Weekend availability

Education

High school diploma

Tools

POS system

Job description

Domino's Pizza in Louisville, KY is seeking a friendly and efficient Customer Service Representative to join our team at our 3830 Ruckriegal Pkwy Suite 101 location. As a key member of our customer-focused organization, you'll play a vital role in ensuring our customers have a great experience with every interaction.

Responsibilities include taking orders, preparing pizzas to our standards, handling cash and card payments, and delivering excellent service while maintaining a clean, safe, and