Full-Time Patient Care Technician - Emergency Department

UPMC; Pittsburgh (Allegheny County); On-site; USD 23,000 - 32,000; Full time

Job summary

UPMC Shadyside is seeking a full-time Patient Care Technician for the Emergency Department, 36 hours per week with rotating day and night shifts. This role supports nurses and physicians to uphold high-quality patient care, performing ADLs, vital signs, EKGs, bladder scans, and specimen collection as directed.

The Nursing Support Career Ladder at UPMC offers growth opportunity; starting pay is $19.80 per hour, with training in Patient Care Support to ensure competency and safe care in a

Qualifications

• Experience providing routine patient care and ADLs.
• Ability to monitor vital signs and document findings.
• Familiarity with EKGs and basic diagnostic testing.

Responsibilities

• Perform in accordance with system-wide competencies/behaviors.
• Report equipment malfunctions to the appropriate department.
• Establish effective communication strategies and respectful relationships.
• Contribute to universal unit activities (e.g., responding to call lights, passing meal trays, transporting patients).
• Receive feedback constructively and identify learning needs.
• Improve knowledge, skills, and performance.
• Communicate effectively with the healthcare team.
• Demonstrate cultural understanding and safety awareness.
• Perform nursing core responsibilities for nursing assistants (ADLs, point-of-care testing, vital signs, etc.).
• Provide direct patient care as directed by RN.
• Maintain a safe patient environment.
• Distribute supplies and equipment.
• Document in medical records and comply with safety policies.

Skills

ADL support

Vital signs

EKG basics

Blood glucose testing

Patient transport

Tools

EKG machine

Bladder scanner

Job description

Join UPMC Shadyside’s Emergency Department!

• Patient Care Technicians:
• Full-Time at 36 hours a week, rotating day/night shifts
• Unit:
• Emergency Department
• About UPMC Shadyside:
• A Magnet-designated teaching hospital with ongoing research and education

About the Emergency Department:

• 2025-2028 Emergency Nurses Association (ENA) Lantern Award Recipient “which recognizes excellence in emergency departments that demonstrate exceptional performance in leadership, practice, education, advocacy, and research”
• 50 bed unit specializing in critical care, emergent oncology care, and minor trauma care
• Unique collaboration with UPMC Hillman Cancer Center and designated Oncology ED for Southwestern UPMC region
• Comprehensive care for all patients available 24/7
• Primary stroke center
• 24-hour cardiac catheterization lab for STEMI cases
• Volume and acuity are variable and can change quickly, making the ED an extremely fast paced, unpredictable environment where rapid problem- solving and critical thinking are necessary to address evolving needs and priorities
• We are a teaching facility that supports quality patient care and staff education
• An ED that understands work/life balance and values our staff

About the Role:

Patient Care Technicians provide routine patient care and support the department services in accordance with established policies and procedures. This role will be directed by nurses and/or physicians to ensure that the highest degree of quality patient care can be maintained at all times. Patient care duties may include, but are not limited to, ADLs (bathing, feeding, transporting, toileting, ambulating, turning and repositioning patients, and blood glucose), vital signs, simple dressings, EKGs, bladder scans, and all specimen collections.

UPMC’s Nursing Support Career Ladder:

Our goal at UPMC is to help you build YOUR career, starting with our robust career ladder! A Nursing Support career at UPMC Shadyside maximizes your potential and advances you to wherever you’d like to go, ensuring that you are equipped with resources, mentors, and leadership along the way.

The UPMC Inpatient Patient Care Support Career Ladder offers opportunities for continued growth and advancement. Title and salary will be determined based upon education and patient care experience. The starting pay for a Patient Care Technician is $19.80.

Nursing Support Training:

Patient Care Support training is required for all Patient Care Technicians. Your skills will be assessed on day one to determine how much training will ne needed on an individual basis, but plan for three full days of training (Monday - Wednesay 8am- 4:30pm).

Responsibilities:

• Perform in accordance with system-wide competencies/behaviors.
• Report equipment malfunctions to the appropriate department.
• Establish effective communication strategies and respectful relationships.
• Contribute to universal unit activities (e.g., responding to call lights, passing meal trays, transporting patients).
• Receive feedback constructively and identify learning needs.
• Improve knowledge, skills, and performance.
• Communicate effectively with the healthcare team.
• Demonstrate cultural understanding and safety awareness.
• Perform nursing core responsibilities for nursing assistants (ADLs, point-of-care testing, vital signs, etc.).
• Provide direct patient care as directed by RN.
• Maintain a safe patient environment.
• Distribute supplies and equipment.
• Document in medical records and comply with safety policies.