Full-Time Patient Accounts & Billing Specialist

Kaweah Health; Visalia (CA); Vor Ort; USD 32.000 - 48.000; Vollzeit

Zusammenfassung

Kaweah Health in Visalia, CA seeks a Customer Services Representative to assist patients with billing questions and payments, delivering friendly, accurate service. You will verify accounts in Invision and eCW, answer calls, and help patients set up payment plans.

The role requires basic clerical skills, a high school diploma, and comfort with health‑care billing systems. This is a day shift on-site position in a busy patient accounts department.

Qualifikationen

• High school diploma or equivalent required or better.
• Basic clerical and computer experience required.
• Preferred: prior accounting, admissions, registration or health care experience.

Aufgaben

• Assists patients by resolving questions and concerns regarding their bill or treatment.
• Greets Patient Accounting customers in a courteous manner.
• Answers department phones promptly and routes calls to appropriate staff.
• Collects payments from patients and verifies accounts in Invision and eCW.

Kenntnisse

Customer service

Cash handling

Phone etiquette

Communication

Ausbildung

High school diploma or equivalent

Tools

Invision

eCW

Cash handling software

Jobbeschreibung

Kaweah Health in Visalia, CA seeks a Customer Services Representative to assist patients with billing questions and payments, delivering friendly, accurate service. You will verify accounts in Invision and eCW, answer calls, and help patients set up payment plans.

The role requires basic clerical skills, a high school diploma, and comfort with health‑care billing systems. This is a day shift on-site position in a busy patient accounts department.