Full-time Office Assistance/ Utility Billing Clerk – Village of Middlefield

Middlefield Means Business; Ohio; On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Office Assistant/Utility Billing Clerk to join their team. This full-time position focuses on utility billing functions, including billing for refuse, water, and sewer charges. The ideal candidate will possess excellent customer service skills and a strong attention to detail while managing utility records and processing payments. This role offers a supportive work environment where your contributions will directly impact the community. If you are enthusiastic, dependable, and ready to thrive in a fast-paced setting, this opportunity is perfect for you.

Benefits

Excellent Benefit Package

Qualifications

• Must maintain/obtain Public Notary certification within 6 months.
• Ability to perform basic mathematical functions and maintain accuracy.

Responsibilities

• Responsible for utility billing functions including billing and customer service.
• Maintain utility records and process payments for various city services.

Skills

Customer Service Skills

Basic Accounting

Mathematical Functions

Effective Communication

Education

High School Diploma/GED

Tools

Microsoft Office (Word, Excel, Outlook, PowerPoint)

VIP Software

Job description

The Village of Middlefield is recruiting to fill a full-time Office Assistance/ Utility Billing Clerk.

This recruitment is seeking an enthusiastic, detail-oriented, mature and dependable individual, with excellent customer service skills.

This position is primarily responsible for the utility billing functions of the village, which includes: billing for refuse, water, and sanitary sewer (utility) charges; receiving utility payments; maintaining utility records; providing customer service for utility billing; processing billing of other miscellaneous city services and city assessments and maintenance of several village databases.

Applicant must have a High School Diploma/GED.

Ability to maintain/obtain within 6 months Public Notary certification.

The position requires knowledge of: basic accounting; skill in general computer operations, specifically Microsoft Office applications Word, Excel, Outlook, and Power Point and other related software programs; the ability to perform basic mathematical functions.

Knowledge of Software Solutions VIP software is desirable but not required.

Accuracy in all work is important. The successful applicant will be able to maintain a pleasant and courteous demeanor working in a fast-paced environment, and be able to communicate effectively with the public and all levels of management.

Entry rate is contingent upon the applicant’s skills, knowledge and abilities.

The Village of Middlefield offers an excellent benefit package.

Submit Village of Middlefield Employment Application and/or Resume and Cover Letter including a brief overview of relevant work experience, education and training by February 28, 2022 at 4:00 p.m.

• By email: [e-mail] or on our website at https://www.middlefieldohio.com/forms/village-employment-application/.
• By mail to: Village Administrator, 14860 N State Avenue, Middlefield, Ohio 44062 or by fax to 440.632.0591; or in drop box located at 14860 N State Avenue, Middlefield, Ohio 44062.

Selected applicants meeting the above requirements will be invited to participate in a competitive interview process. The successful candidate will be required to complete a thorough background check, including a criminal check, credit check, and drug screen, and may be required to complete a practicum including but not limited to a mathematical aptitude exam and an Excel evaluation.

The Village of Middlefield is an Equal Opportunity Employer.