Full-Time Loss Prevention Supervisor

Kohl's; Newark (DE); On-site; USD 29,000 - 36,000; Full time

Job summary

Kohl's is seeking a Loss Prevention Supervisor in Newark, DE to improve profitability by executing programs around theft deterrence, investigations, and shortage control. You will lead and train teams, partner with store leaders and law enforcement, and promote a culture of honesty and control.

Responsibilities include identifying theft trends, deterring theft, conducting audits, and communicating opportunities to leaders. Prior experience in loss prevention or security is preferred.

Qualifications

• Strong interpersonal and written communication skills are essential.
• Ability to work independently with initiative is required.
• Customer service skills are a must.
• Ability to make quick decisions in the company’s best interest.
• Uphold confidentiality in investigations and sensitive information.
• Attention to detail is critical for loss prevention activities.

Responsibilities

• Identify theft trends at assigned locations and report findings.
• Execute theft deterrence strategies and internal investigations.
• Implement store awareness programs on theft, safety and inventory control.
• Communicate shortage opportunities to leaders across the store.
• Conduct operational audits and security inspections per policy.
• Partner with store personnel to drive improvements.
• Foster a culture of honesty and control in the store.
• Recruit and train Loss Prevention staff and supervise officers.
• Represent Kohl's in legal proceedings as needed.
• Perform additional tasks as assigned.

Skills

Interpersonal skills

Written communication

Independent work

Customer service

Decision making

Confidential investigations

Detail oriented

Team collaboration

Tools

CCTV systems

Job description

About The Role

As Loss Prevention Supervisor you will improve company profitability by executing company programs around external theft deterrence, internal investigations and operational shortage. You will increase associate awareness of shortage opportunities through training, lead and influence teams to reduce shortage and build partnerships with store and company leaders, law enforcement, and local network groups.

What You’ll Do

• Identify external and internal theft trends within assigned location(s)
• Execute theft prevention strategies, including deterring theft and internal investigations to reduce exposure
• Implement store awareness programs that address theft, safety, inventory and shortage control
• Effectively identify and communicate potential shortage opportunities to all leaders
• Conduct operational audits and physical security inspections to ensure the store is in compliance with Kohl's policies and procedures
• Partners with store personnel to address opportunities for improvement
• Work to create a culture of honesty and impression of control in the store
• Recruit and train new Loss Prevention Associates; Lead and supervise Loss Prevention Officers and Loss Prevention Service Specialists (select locations)
• Maintain customer service awarenessAct as a representative on behalf of Kohl's on legal proceedings as needed
• Additional tasks may be assigned

Required

What Skills You Have

• Strong interpersonal and written communication skills
• Ability to work independently with initiative
• Strong customer service skills
• Ability to make quick decisions in the company’s best interest
• Uphold confidential information and investigations
• Detail-oriented

Preferred

• Prior experience or background in Loss Prevention, security, law enforcement or retail
• Knowledge of surveillance and basic CCTV systems
• Knowledge of or ability to learn programs in Google Suite and various other computer programs

Pay Starts At: $22.25