Full-Time Lead Store Associate

ALDI USA; Wilson (NC); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

401(k) Plan

Company 401(k) Matching Contributions

Employee Assistance Program (EAP)

PerkSpot National Discount Program

Job summary

ALDI USA in Wilson, NC is seeking a Lead Store Associate to serve as a keyholder, opening and closing in the absence of store management and guiding associates, stockers and cashiers to maintain store standards and deliver an excellent customer experience.

The role emphasizes leadership, reliability, and effective daily operations, including cash handling, curbside orders, and merchandising, while fostering a positive, collaborative team environment.

Qualifications

• Must be at least 18 years old.
• High school diploma or equivalent preferred.
• Retail environment and management experience preferred.
• Ability to lead store personnel and achieve goals.
• Ability to follow SOPs and company policies.
• Strong customer service and communication skills.

Responsibilities

• Oversees resolution of employee and customer concerns.
• Communicates responsibilities and expectations in absence of management.
• Implements action plans to improve operating results and development.
• Informs management of team developments in a timely manner.
• Leads and supervises the team to drive sales and high performance.
• Stocks shelves and maintains merchandising standards.
• Operates POS system to process purchases and address errors.
• Completes curbside pickup orders accurately and timely.
• Opens and closes the store in absence of management.
• Ensures compliance with cash policies and loss prevention.

Skills

Leadership

Communication

Customer service

Independent work

Team leadership

Cash handling

Education

High school diploma or equivalent

Tools

Cash register

Floor scrubber

Cardboard baler

Pallet jacks

Handheld devices

Computers

Job description

The lead store associate position is a keyholder position responsible for independently opening and closing the store in the absence of store management. This role supports the team by guiding associates, stockers, and cashiers through opening and closing duties, helping to maintain store standards, and ensuring an excellent customer shopping experience.

Theleadstoreassociatepositionis a keyholder position responsible for independently opening and closing the store in the absence of store management. This role supports the team by guiding associates, stockers, and cashiersthrough opening and closing duties, helping tomaintainstore standards, and ensuring an excellent customer shopping experience.

Position Type: Full-Time

Average Hours: 38 hoursper week

Starting Wage: $20.00 per hour

Wage Increases: Year 2 - $20.50 | Year 3 - $21.00 | Year 4 - $21.00 | Year 5 - $22.00

Duties and Responsibilities

• Overseestheappropriate resolutionof employee and customer concerns, aligning with store management as needed.
• Communicates job responsibilities and performance expectations to store personnel in the absence of store management to ensure desired results.
• Assistsstore management with implementing action plans to improve operating results and personnel development.
• Informsstore management of team developments and concerns ina timelyand effective manner.
• Communicates, cooperates, and interacts effectively with all levels of ALDI employees, customers, third-party vendors, and business partners.
• Leads, develops, and supervises the team to develop sales, engage our teams, satisfy ourcustomersand achieve consistent high performance.
• Understands the overarching company strategy and models the core values of the organization.
• Fosters a positive and collaborative working environment and promotes teamwork among employees.
• Stocksshelves and displays neatly while following merchandising planograms to maximize sales.
• Properlyutilizesthe point-of-sale(POS) system to accurately scan and process customer purchases and informs store management of scanning concerns or errors.
• Complete curbside pickup orders by accurately retrieving items from the store, verifying order contents, and ensuringtimelydelivery to customers’ vehicles from the staging area.
• Executes opening and closing duties in the absence of store management.
• Delegates and oversees the completion of tasks to store associates, cashiers, and stockers in the absence of store management.
• Assistsstore management in achieving operational efficiency goals.
• Assistsstore management in achieving total loss goals.
• Adheres to cash policies and procedures.
• Resolves concerns from store personnel and customers and/orreferssuch concerns to the storemanageras necessary.
• Models,communicatesandmonitorscompliance with established policies and procedures.
• Ensuresstore personnel adhere to expense guidelines, inventory procedures, product handling, and cash handling policies to minimize loss.
• Ensuresstore personnelmaintain zone standards and merchandising standards at all times.
• Ensuresstore personnelcomply withthe company’s guidelines,policiesand procedures;demonstratesappropriate interactionswith co-workers.
• Supports store management in ensuring a safe working environment by rectifying and identifying unsafe conditions, including poor ergonomics and equipment concerns to prevent injuries or accidents before they occur.
• Performs general cleaning tasks to company standards.

Physical Demands

• Required to push, pull, sit, stand, reach, grasp, twist, bend, and move from one area to another.
• Required to lift, carry, and place products weighing up to 45 pounds on shelves at various heights, including overhead.
• Required operation of equipment such as a cash register, electric and manual hand jacks, floorscrubberand cardboard baler.
• Required tostockproductin varying temperatures, including freezer and cooler environments.
• Required to use glass and multipurpose cleaning products.

Job Qualifications

• Ability to develop rapport, trust, and open communication that enhances the performance of the team.
• Ability to work independently and within a team to provide effective leadership of store personnel and achieve planned results.
• Ability to understand andimplementStandard Operating Proceduresand companypolicies to achieve the store's goals andmaintaincompliancestandards.
• Ability to perform leadership and administrative duties.
• Ability to provide prompt and courteous customer service.
• Ability tooperateall store equipment such as cash registers, floor scrubber, cardboard baler, pallet jacks, handheld devices, computers, etc.
• Develops andmaintainspositive relationships with internal and external parties.
• Ability to effectively communicate both verbally and in writing.
• Ability to organize,prioritizeand complete activities to maximize the total time available.
• Ability toestablishand successfully execute plans and goals.
• Ability tomaintainreliable and prompt attendance.
• Ability to meet availability requirements.

Education and experience

• At least 18 years oldrequired.
• High school diploma or equivalent preferred.
• Prior experience in a retail environment and prior management experience preferred.

ALDI offers competitive wages and benefits, to all employees including:

• 401(k) Plan
• Company 401(k) Matching Contributions
• Employee Assistance Program (EAP)
• PerkSpot National Discount Program

In addition, full-time employees are offered:

• Medical, Prescription, Dental & Vision Insurance
• Generous Vacation Time & 7 Paid Holidays
• Up to 6 Weeks Paid Parental Leave at 100% of pay
• Up to 2 Weeks Paid Caregiver Leave at 100% of pay
• Short and Long-Term Disability Insurance
• Life, Dependent Life and AD&D Insurance
• Voluntary Term Life Insurance

*Full-time employees average 30 or more hours per week within an annual lookback period

**Benefits offered to full-time and part-time employees may vary by state

ALDI is committed to equal opportunity for all employees and applicants. As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon ALDI's receipt of an acceptable and job-related drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.