Full-Time Lead Store Associate

ALDI; Town of New Hartford (NY); On-site; USD 30,000 - 33,000; Full time

Job summary

ALDI is seeking a Lead Store Associate to serve as a keyholder, opening and closing the store in the absence of management. This role supports the team by guiding associates, stockers, and cashiers to maintain store standards and deliver an excellent shopping experience.

Average hours are 38 per week with starting wage of $22.00 per hour. Responsibilities include resolving employee and customer concerns, communicating duties and performance expectations, leading the team to achieve sales and

Qualifications

• At least 18 years old required.
• High school diploma or equivalent preferred.
• Prior experience in a retail environment and prior management experience preferred.

Responsibilities

• Open and close the store in the absence of management.
• Lead and supervise associates, cashiers, and stockers.
• Resolve employee and customer concerns with store management.
• Ensure store standards and customer experience.
• Adhere to cash policies and procedures.

Skills

Leadership

Customer service

Communication

Teamwork

Problem solving

Independent work

Education

High school diploma or equivalent

Minimum age 18

Tools

POS system

Cash register

Floor scrubber

Cardboard baler

Pallet jacks

Job description

Theleadstoreassociatepositionis a keyholder position responsible for independently opening and closing the store in the absence of store management. This role supports the team by guiding associates, stockers, and cashiersthrough opening and closing duties, helping tomaintainstore standards, and ensuring an excellent customer shopping experience. Position Type: Full-Time Average Hours: 38 hoursper week Starting Wage: $22.00 per hour Wage Increases: Year 2 - $22.50 | Year 3 - $23.00 | Year 4 - $23.00 | Year 5 - $24.00

Duties and Responsibilities

• Overseestheappropriate resolutionof employee and customer concerns, aligning with store management as needed.
• Communicates job responsibilities and performance expectations to store personnel in the absence of store management to ensure desired results.
• Assistsstore management with implementing action plans to improve operating results and personnel development.
• Informsstore management of team developments and concerns ina timelyand effective manner.
• Communicates, cooperates, and interacts effectively with all levels of ALDI employees, customers, third-party vendors, and business partners.
• Leads, develops, and supervises the team to develop sales, engage our teams, satisfy ourcustomersand achieve consistent high performance.
• Understands the overarching company strategy and models the core values of the organization.
• Fosters a positive and collaborative working environment and promotes teamwork among employees.
• Stocksshelves and displays neatly while following merchandising planograms to maximize sales.
• Properlyutilizesthe point-of-sale(POS) system to accurately scan and process customer purchases and informs store management of scanning concerns or errors.
• Complete curbside pickup orders by accurately retrieving items from the store, verifying order contents, and ensuringtimelydelivery to customers’ vehicles from the staging area.
• Executes opening and closing duties in the absence of store management.
• Delegates and oversees the completion of tasks to store associates, cashiers, and stockers in the absence of store management.
• Assistsstore management in achieving operational efficiency goals.
• Assistsstore management in achieving total loss goals.
• Adheres to cash policies and procedures.
• Resolves concerns from store personnel and customers and/orreferssuch concerns to the storemanageras necessary.
• Models,communicatesandmonitorscompliance with established policies and procedures.
• Ensuresstore personnel adhere to expense guidelines, inventory procedures, product handling, and cash handling policies to minimize loss.
• Ensuresstore personnelmaintain zone standards and merchandising standards at all times.
• Ensuresstore personnelcomply withthe company’s guidelines,policiesand procedures;demonstratesappropriate interactionswith co-workers.
• Supports store management in ensuring a safe working environment by rectifying and identifying unsafe conditions, including poor ergonomics and equipment concerns to prevent injuries or accidents before they occur.
• Performs general cleaning tasks to company standards.

Physical Demands

• Required to push, pull, sit, stand, reach, grasp, twist, bend, and move from one area to another.
• Required to lift, carry, and place products weighing up to 45 pounds on shelves at various heights, including overhead.
• Required operation of equipment such as a cash register, electric and manual hand jacks, floorscrubberand cardboard baler.
• Required tostockproductin varying temperatures, including freezer and cooler environments.
• Required to use glass and multipurpose cleaning products.

Job Qualifications

• Ability to develop rapport, trust, and open communication that enhances the performance of the team.
• Ability to work independently and within a team to provide effective leadership of store personnel and achieve planned results.
• Ability to understand andimplementStandard Operating Proceduresand companypolicies to achieve the store's goals andmaintaincompliancestandards.
• Ability to perform leadership and administrative duties.
• Ability to provide prompt and courteous customer service.
• Ability tooperateall store equipment such as cash registers, floor scrubber, cardboard baler, pallet jacks, handheld devices, computers, etc.
• Develops andmaintainspositive relationships with internal and external parties.
• Ability to effectively communicate both verbally and in writing.
• Ability to organize,prioritizeand complete activities to maximize the total time available.
• Ability to establishand successfully execute plans and goals.
• Ability to maintain reliable and prompt attendance.
• Ability to meet availability requirements.

Education and experience

• At least 18 years oldrequired.
• High school diploma or equivalent preferred.
• Prior experience in a retail environment and prior management experience preferred.

Qualifications

Experience

Preferred

TUL

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.