Full-Time Laundress Opening (UES, NYC)

Lily Pond Services LLC; New York (NY); On-site; USD 63,000 - 89,000; Full time

Job summary

Lily Pond Services LLC seeks an experienced Laundress for a formal luxury residence on Manhattan's Upper East Side. The role requires expert care of couture, delicate textiles, and high-value garments, with a strong focus on discretion and teamwork.

Responsibilities include managing all laundry, linens, and wardrobe storage, coordinating with cleaners and tailors, and maintaining pristine laundry facilities. Fluent English and long-term commitment preferred.

Qualifications

• Minimum 5 years of professional laundress experience in luxury private residences, townhouses or estates.
• Expert knowledge of fabric care, garment labels, stain removal, and delicate textiles.

Responsibilities

• Manage all personal and household laundry, including washing, drying, ironing, steaming, folding, and proper storage.
• Provide expert care for fine garments, couture and designer clothing, delicate fabrics, and specialty textiles.
• Hand-wash, spot-treat, and remove stains from delicate items using appropriate techniques.
• Care for luxury bed linens, table linens, towels, and decorative textiles to formal standards.
• Maintain organized closets, wardrobes, linen rooms, and laundry areas.
• Coordinate with outside dry cleaners, tailors, and specialty cleaners; track items sent out and returned.
• Perform minor mending, such as buttons and small tears repairs.
• Rotate and store seasonal wardrobes and linens properly.
• Prepare wardrobes and linens for family arrivals, travel, guests, and private entertaining.
• Work collaboratively with the Housekeeping team to ensure seamless daily operations.

Skills

Laundering expertise

Fabric care knowledge

Attention to detail

Team collaboration

Discretion

English fluency

Job description

A private family on Manhattan’s Upper East Side is seeking an experienced, detail-oriented Laundress to join a large, established household team within a formal luxury residence.The ideal candidate will have extensive experience working in high-end private homes, with exceptional knowledge of fine garment care, luxury textiles, and formal household standards. This position requires a professional who takes pride in their work, demonstrates exceptional attention to detail, and maintains a positive, team-oriented attitude. The successful candidate must be comfortable working collaboratively with other household staff while maintaining the highest standards of garment care, organization, and presentation.

Responsibilities

• Manage all personal and household laundry, including washing, drying, ironing, steaming, folding, and proper storage.
• Provide expert care for fine garments, couture and designer clothing, delicate fabrics, and specialty textiles.
• Hand-wash, spot-treat, and remove stains from delicate and high-value items using appropriate techniques.
• Care for luxury bed linens, table linens, towels, and decorative textiles to formal household standards.
• Maintain organized closets, wardrobes, linen rooms, and laundry areas.
• Change and prepare bed linens and towels for the family and guest accommodations.
• Coordinate with outside dry cleaners, tailors, and specialty cleaners; track items sent out and returned.
• Perform minor mending, such as replacing buttons and repairing small tears.
• Rotate and store seasonal wardrobes and linens properly.
• Prepare wardrobes and linens for family arrivals, travel, guests, and private entertaining.
• Work collaboratively with the Housekeeping team and other household staff to ensure seamless daily operations.
• Maintain laundry supplies, equipment, and inventory as needed.
• Report equipment or maintenance concerns to the appropriate team members.
• Maintain complete discretion and confidentiality.

Location: Upper East Side, New York, NY 10021
Compensation: $55 per hour

Requirements

• Minimum 5 years of professional laundress experience within a luxury private residence, Manhattan townhouse, or formal estate preferred.
• Expert knowledge of fabric care, garment labels, stain removal, and the proper handling of fine and delicate textiles.
• Excellent hand-washing, ironing, pressing, and steaming skills.
• Previous experience working within a large, fully staffed private household strongly preferred.
• Exceptional attention to detail and commitment to maintaining high household standards.
• Positive, collaborative attitude with a strong team-player mentality.
• Ability to follow established household procedures and work efficiently alongside other staff.
• Highly organized, proactive, reliable, and able to manage daily responsibilities independently.
• Flexible and willing to assist with additional household responsibilities as needed.
• Fluent in English with strong communication skills.
• Professional, discreet, dependable, and service-oriented.
• Excellent professional references.
• Valid U.S. work authorization.