Full Time Key Holder - Cotton On 512 Broadway Mega

Cotton On Group; New York (NY); On-site; USD 32,000 - 37,000; Full time

Benefits offered by this job

Team member discount

Competitive pay

Wellness support

Performance incentives

MedicalDentalVision

401(k) matching

Development opportunities

COG Awards

Job summary

Cotton On Group in New York is seeking a store team member with leadership potential to open/close the store, lead the team, and deliver exceptional customer service. You will handle sales transactions, assist with inventory and merchandising, and help maintain a clean, safe shopping environment.

The role is full-time hourly paid with a wage range of $23.50–$27.50 per hour, reflecting competitive pay and opportunities for development and recognition within a global fashion retailer.

Responsibilities

• Open and close the store per policy.
• Lead the store team as part of management.
• Provide exceptional customer service and resolve issues.
• Process sales transactions accurately.
• Assist in inventory control, restocking and merchandising.
• Ensure store cleanliness and safety standards.

Job description

Job Description

Do you speak fashion? We're hiring! Let’s chat!

Job Description

Do you speak fashion? We're hiring! Let’s chat!

Born in Australia, loved around the world.

At Cotton On, we know good style goes well beyond what's in your wardrobe. We’re here to inspire, spark joy and bolster self-expression and creativity. We want our community to feel seen, heard and celebrated, and as a brand, we want to use our voice to make a positive difference in people's lives.

We’re playfully rebellious and always optimistic. Join our world and let's do good things together.

Benefits You Will Love

• 50% Team Member discount for all Brands/Products
• Competitive Pay
• Wellness Support 24/7
• Performance & Peak incentives to reward & recognize our team
• Great benefits for YOU & your family – Medical, Dental, Vision + more
• 401(k) matching program, with a commitment to financial literacy and support
• Development opportunities that could take you anywhere
• Quarterly COG Awards + real time recognition

The Role

• Open and close the store in accordance with company policies and procedures
• Lead the store team as part of management
• Provide exceptional customer service and resolve customer issues
• Process sales transactions accurately and efficiently
• Assist in inventory control, restocking, and merchandising
• Ensure store cleanliness and safety standards are upheld
• Support loss prevention efforts and report any unusual activity
• Engages with store teams and customers professionally and respectfully
• Train and mentor new associates as needed
• Ability to interact collaboratively and work as a team towards a common goal
• Maintain a professional presence and motivate and inspire others
• Acting in a respectful manner to customers, managers and peers

Physical Requirements

• Ability to move around the store throughout the shift/workday
• Ability to lift, carry, push, and pull up to 50 pounds regularly (e.g., boxes or other merchandise packages, bins, clothing racks, stools/ladders)
• Ability to regularly squat/kneel (e.g., to access under-storage bins, during visual resets)
• Ability to regularly use a ladder, step stool or raised platform safely to complete required tasks

Who are we?

Cotton On’s purpose is to make a positive difference in people’s lives. Born in Australia, Cotton On is a global fashion and lifestyle retailer with eight brands across 22 countries and 1,500 stores. Powered by 20,000 team members, who together with our customers, are making a positive impact through one life-changing Foundation. Taking their Aussie lifestyle to the world and delivering Good along the way, Cotton On brands offer youthful fashion and lifestyle products across women's, men’s, kids, body, accessories and stationery.

We are proud of our diverse global workforce of 20,000 team members from countless nationalities, and we strongly welcome and encourage individuals of all backgrounds to apply with us.

We are focused on bringing more voices, experiences and backgrounds to our workforce as we drive diverse and inclusive outcomes for our team and our customers.

If you have any individual needs in order to fully participate in the recruitment process, please contact us at [e-mail] so we may support you in completing the job application process.

NY: This is a full time hourly paid position with a wage range of $23.50 -$27.50 / hr

About Us

From Australia to the world - The Cotton On Group (known in-house as COG) is Australia's largest global retailer. With 7 brands, 19 countries, 1500 stores and counting; we exist to make a positive difference in the lives of everyone we touch. Our people are optimistic, innovative and highly motivated; they share a genuine belief in themselves and others and they aren't afraid to think big.

About The Team

Our Mega stores are big in name and in nature with multiple Cotton On Group brands all under one roof. We're all about putting our customer first and fitting into their lifestyle, so our Mega stores are designed to allow our customers to complete their head-to-toe look seamlessly and all in one place. With products ranging from apparel, intimates, sleepwear, activewear, swimwear, footwear, accessories and travel all in the one store, we really are the one-stop-fashion-shop!