Full Time Jewelry Associate

The TJX Companies, Inc.; Rochester (NH); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Health care FSA

Life insurance

Paid holidays/vacation/sick

HSA

Annual bonus via referral programs

Job summary

TJ Maxx in Somersworth, NH is hiring a Customer Experience Associate to deliver a highly satisfied customer experience by engaging with shoppers, maintaining a clean store, and supporting multiple areas of the business. The role emphasizes REACH values and teamwork across departments.

You will be asked to support front-end operations, dressing room, and jewelry needs, while upholding store standards and a positive culture.

Qualifications

• Deliver a Highly Satisfied Customer Experience by engaging with customers and embodying the REACH philosophy.
• Adheres to operational, merchandise, and loss prevention standards.
• Cross-trained in multiple areas of the store to support business needs.

Responsibilities

• Role models REACH principles with customers.
• Support a positive store culture and embody Green Culture Pulse.
• Promote TJX Rewards credit and loyalty programs.
• Support Front End coverage, Dressing Room and Jewelry needs.
• Maintain organizational, cleanliness, and recovery standards on the sales floor.

Job description

TJ Maxx

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.

Job Description

Opportunity: Grow Your Career

Responsible for delivering a Highly Satisfied Customer Experience demonstrated by engaging and interacting with all customers, embodying our REACH (Remember Everyone Affects Customer Happiness) philosophy and maintaining a clean and organized store environment. Adheres to operational, merchandise, and loss prevention standards. Cross-trained in multiple areas of the store to support business needs.

Customer Experience

• Role models REACH principles with customers
• Supports a positive store culture and embodies all aspects of a Green Culture Pulse
• Promotes TJX Rewards credit and loyalty programs
• Supports and responds to Front End coverage as well as Dressing Room and Jewelry needs

Human Resources

• Upholds a culture of honesty, integrity, and respect
• Communicates accurately and effectively with management and Associates
• Accepts recognition and constructive feedback
• Adheres to labor laws and Associate meal and break period policies

Store Operations

• Maintains organizational, cleanliness, and recovery standards for sales floor and participates in maintenance/cleanliness of entire store, e.g. Single Queue, Associate Lounge
• Maintains floor care cleanliness standards including maintenance and operation of the scrubber and buffer
• Processes and preps merchandise for sales floor following Door to Floor and Working Smart principles
• Adheres to Front End policy and procedures including ringing sequence and operational controls (RIL, Voids, Refunds, etc.)
• Balances register draws and or cash office as required
• Ensures 'go backs' are properly tagged/hung and promptly returned to the sales floor

Merchandising

• Maintains and upholds merchandising philosophy
• Adheres and upholds merchandise and signage standards
• Partners with Merchandise Coordinator to create and maintain compelling features, flexing the sales floor as needed
• Ensures merchandise is properly tagged, hung, secured, and coded
• Initiates and participates in store recovery as needed

Loss Prevention & Safety

• Supports and participates in store shrink reduction goals and programs
• Adheres to operational and loss prevention controls according to company guidelines and policies
• Identifies and communicates alert signals and potential safety issues immediately to management/loss prevention to ensure a safe environment
• Does not engage in pursuit or apprehension of shoplifters
• Other duties as assigned

Benefits include

• Associate discount
• EAP
• smoking cessation
• bereavement
• 401(k) Associate contributions
• child care & cell phone discounts
• pet & legal insurance
• credit union
• referral bonuses

Those who meet service or hours requirements are also eligible for

• 401(k) match
• medical/dental/vision
• HSA
• health care FSA
• life insurance
• short/long term disability
• paid parental leave
• paid holidays/vacation/sick
• auto/home insurance discounts
• scholarship program
• adoption assistance

All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package.

TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law.

TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Applicants with arrest or conviction records will be considered for employment.

Address

180 Tri City Plaza Suite 1

Location

USA TJ Maxx Store 0751 Somersworth NH

This position has a starting pay range of USD $14.00 to $14.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.