Full Time House Attendant

Kimpton Hotels & Restaurants; Palm Springs (CA); On-site; USD 32,000 - 42,000; Full time

Job summary

Kimpton Hotels & Restaurants is seeking a dedicated Housekeeping Associate to maintain the cleanliness and presentation of our hotel and deliver outstanding service to guests. You’ll act as an ambassador for the brand, crafting genuinely personal experiences that encourage guests to return.

The role calls for a passion for customer service, strong verbal communication, and basic writing skills, with flexibility to work evenings, weekends, and holidays.

Qualifications

• High School Diploma is preferred.
• 1 year of experience in customer service or similar position.
• Previous housekeeping experience is a plus.
• Passion for customer service and good verbal communication skills, basic writing skills.
• Flexible schedule, able to work evenings, weekends, and holidays when needed.

Responsibilities

• Maintain cleanliness and appearance of the hotel, while providing amazing service to guests.
• Act as an advocate for the hotel, create ridiculously personal experiences, and develop relationships with guests to encourage return visits.
• Be a creator of memorable experiences for guests and ensure standards are met across public areas and guestrooms.
• Assist with housekeeping tasks including cleaning, restocking, and setting up rooms and meeting spaces as assigned.
• Handle guest requests promptly and courteously, returning lost items with proper documentation to the Housekeeping Department.
• May take on additional duties outside the core role as needed.

Skills

Customer service

Verbal communication

Basic writing skills

Education

High School Diploma

Job description

We believe heartfelt, human connections make people's lives better. Especially the people who work here.

Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.

Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.

How We're Different

Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.

It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.

That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.

It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.

What You'll Do

Maintain cleanliness and appearance of the hotel, all the while providing amazing service to our guests along the way. Act as an advocate for the hotel, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return.

Some of your responsibilities include:

• Ensure that the lobby, hallways, public areas, including the sidewalk, brass awning poles, signage, entrance, and alley are kept clean.


• Clean and set-up meeting room functions according to the function sheets.


• Deep cleaning of areas including the shampooing of rooms and public spaces as assigned.


• Set up and maintain complimentary hotel lobby functions including the morning coffee service and nightly concierge events.


• Deliver housekeeping items (hair dryers, ironing boards, irons, etc.) to guest rooms upon request from the front desk.


• Get assignments, keys, pager, and special guest requests from your supervisor at the beginning of your shift.


• Check and replenish your supplies and cleaning tools.


• Quickly respond to guest requests in a friendly manner.


• Return lost items with proper documentation to the Housekeeping Department.


• We all wear multiple hats here at Kimpton. You may need to take on responsibilities outside of this job post at times, as we all do.

What You Bring

• High School Diploma is preferred.


• 1 year of experience in customer service or similar position.


• Previous housekeeping experience is a plus.


• Passion for customer service and good verbal communication skills, basic writing skills.


• Flexible schedule, able to work evenings, weekends, and holidays when needed.

Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here .

Be Yourself. Lead Yourself. Make it Count.

Disclosures

*The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
* No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

EEO Is The Law - click here for more information about Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity.

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