Full-Time Hourly Assistant Manager

Regal; Town of Florida (NY); On-site; USD 25,000 - 32,000; Full time

Job summary

Regal seeks an Assistant Manager to oversee daily theatre operations and staff, ensuring adherence to policies and high standards of service. The role involves supervising non-management employees, operating projection/audio-visual equipment, and maintaining safety and compliance across all shifts.

The incumbent will lead training, scheduling, and performance reviews while coordinating with the General Manager and HR to handle hiring and disciplinary actions as required.

Qualifications

• Public speaking abilities; effective oral and written communication with staff and customers.
• Experience with coaching and supervising staff; ability to train and develop team members.

Responsibilities

• Uphold and administer theatre policies.
• Train, develop, coach, and supervise non-management employees.
• Operate projection and audio-visual equipment; maintain Booth and Projection systems.
• Ensure alcohol certification where applicable and comply with beverage serving laws.
• Perform staff coverage as needed.
• Monitor risk management including safety and loss prevention.
• Count, deposit, and reconcile daily receipts.
• Interview, hire, schedule, coach, and discipline staff under GM oversight.

Skills

Public speaking

Communication

Customer service

Office software

Education

Cast Certification Program

Tools

MS Office

Job description

Summary

The full-time Assistant Manager is a full-time hourly employee whose primary function is the operation and supervision of a theatre and its employees, and to act as a representative to Regal in a way that is consistent with our mission statement and policies.

Essential Duties and Responsibilities

• Upholding and administering all theatre policies.
• The training, developing, coaching and supervising of non-management employees.
• Operating all projection and audio-visual equipment within the theatre, both hardware and software, and maintenance as required. Working knowledge of all systems within facility in Booth and Projection technology including maintenance, programming, TMS operation and all related projection skills.
• Ensure required alcohol certification and training are current where applicable. If the theatre sells alcohol and your assigned duties will include the selling/serving of alcohol, you must be of legal age to sell and serve alcohol according to state or local laws. It is your responsibility to complete any legally required state or local training and obtain the required certificate. In addition, you must complete the Regal Responsible Beverage Server training on Regal Online University.
• Performing all staff positions as required.
• Monitoring risk management as it pertains to the theatre, i.e., employee and patron safety, loss prevention, emergency situations, and the proper handling, reporting, and investigating of accidents.
• Counting, depositing, and reconciling all receipts taken in during a business day. Receipts include cash, credit cards, coupons, gift cards, checks, discount tickets, and any other mode of payment or accountability deemed applicable by Regal.
• The interviewing, hiring, scheduling, coaching, counseling, suspending of any cast member, with the oversight from the General Manager or senior management of the facility, and after conferring with the Human Resources Manager, terminating of any employee. Properly administrating all applicable paperwork and upholding all company policies as they pertain to Human Resources.

Additional Duties and Responsibilities

as assigned by the GM or other senior manager.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience

• At least three months supervisory experience, or 6 months theatre experience with completion of Cast Certification Program, or a combination thereof, or, after showing potential leadership and/or management skills to theatre management, which is subject to DM approval.
• If the theatre sells alcohol and your assigned duties will include the selling/serving of alcohol, must be of legal age to sell and serve alcohol according to state or local laws. It is your responsibility to complete any legally required state or local training and obtain the required certificate. In addition, you must complete the Regal Responsible Beverage Server training on Regal Online University.

Language Ability

Possess good public speaking skills. Effectively communicate in both oral and written form with employees, vendors, corporate staff, etc. Listen effectively, respond clearly and directly, and ability to explain information to others.

Math Ability

Perform calculations with speed and accuracy, and identify and correct errors.

Reasoning Ability

Identify problems, gather relevant data, and note possible causes of problems. Evaluate relevant information, recognize alternatives, reach conclusions based on evidence, and recommend solutions. Take action beyond what is necessarily called for and perform tasks with a minimal amount of supervision. Perform under pressure and/or opposition.

Computer And Office Skills

Proven experience with PC platforms and knowledge of basic office programs including but not limited to e-mail, word processing and spreadsheets. Operate copiers and other office equipment, devise and access different filing systems and maintain attention to detail. Use tools and equipment with dexterity, and perform mechanical tasks as necessary.

Personal Skills

Interface effectively with customers, the public, and co-workers, and exhibit sensitivity to the feelings of others. Establish goals, budget time, and set priorities to achieve desired objectives.

Supervisory Responsibilities

Directly supervises an unspecified number of employees. Carries out supervisory responsibilities in accordance with Regal's policies and applicable laws. Responsibilities include training and coaching employees; planning, assigning, and directing work; appraising performance; rewarding, addressing complaints, resolving problems, and under the direction of the General Manager or Deputy General Manager the disciplining of employees. As directed by the General Manager, responsibilities may include interviewing and hiring.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 35 lbs. The vision requirements include: close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.