Full-Time Hospital Services Technician

WM; New York (NY); On-site; USD 29,000 - 39,000; Full time

Benefits offered by this job

Medical, dental, vision, life

401(k) with company match

Paid vacation, holidays, and personal/

Stock purchase plan

Job summary

WM Healthcare Solutions is seeking a Hospital Services Worker who travels to customer healthcare facilities to collect and exchange waste containers for programs like Sharps, Pharmaceutical Waste, and Document Management.

The role requires on-site presence, a valid driver's license, and strong customer service skills. A High School Diploma or GED is expected, with safety-sensitive duties and possible drug testing. Benefits often vary by site.

Qualifications

• On-site presence at WMHS customer locations is required.
• 2 years industry-related customer service experience preferred or equivalent.
• Valid Driver's License.
• High School Diploma or GED.

Responsibilities

• Travels between customer facilities to collect and exchange waste containers for WMHS programs.
• Interacts professionally with onsite customer staff to meet service expectations.
• Maintains a rigid collection and service schedule.
• Communicates duty status on a defined schedule.
• Performs other duties as assigned.

Skills

Customer service

Communication skills

Education

High School Diploma or GED

Job description

Stericycle is now part of WM.

Job Summary

Under management direction, a Hospital Services Worker travels between customer healthcare facilities providing on-site proactive collection and exchange of waste containers for various WM Healthcare Solutions (WMHS) programs, including but not limited to: Sharps Management Service, Pharmaceutical Waste, Controlled Substances, and Document Management. This service is provided at regularly scheduled intervals for assigned facilities.

Essential Duties And Responsibilities

• Travels between customer healthcare facilities to proactively monitor, collect, and exchange waste containers for various WMHS programs and services, including but not limited to: Sharps Management Service, Pharmaceutical Waste, Controlled Substance and Document Management.
• Interacts professionally with onsite customer staff to ensure service expectations are met or exceeded.
• Maintains a rigid collection and service schedule.
• Communicates duty status on a defined scheduled.
• Perform other duties and responsibilities, as assigned.

Qualifications

• Required Qualifications
• This position requires on-site presence at WMHS customer locations and compliance with all mandatory immunization requirements imposed by such customers, and
• 2 years industry related experience in a customer service capacity preferred, or the equivalent in related work experience, demonstrating strong communication skills and tact in providing superior customer service in a variety of settings and situations or preferred education requirement
• Valid Driver's License
• Preferred Qualificationsil>
• High School Diploma or GED (accredited)

Physical Requirements

• Standing
• Walking
• Sitting
• Lifting
• Carrying
• Pushing
• Pulling
• Climbing
• Balancing
• Stooping
• Kneeling
• Crouching
• Reaching
• Handling
• Grasping
• Talking
• Hearing
• Repetitive Motions
• Eye/Hand/Foot Coordination

This is a Union Represented Position.

This role is designated as safety sensitive and will require the successful candidate to strictly comply with all safety rules and protocols. As part of the ongoing employment requirements, the successful candidate may be subject to drug and alcohol testing—including pre‑employment screening, post‑incident evaluations, reasonable suspicion checks, and random testing—in accordance with government regulations and company policies.

Pay

The expected base pay rate for this office/on-site or position is $24.15 an hour. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location.

Benefits

• medical, dental, vision, life insurance, and short-term disability
• stock purchase plan, company matching on a 401(k), and more
• paid vacation, holidays, and personal days
• benefits may vary by site