Full Time - Fulfillment Associate - Day

Lowe's; Smithfield (NC); On-site; USD 21,000 - 26,000; Full time

Job summary

Lowe's in North Carolina is seeking a Warehouse Associate to pick, stage, inspect, and fulfill customer orders accurately and on time, while keeping staging areas clean, organized, and safe. You will deliver friendly service and connect customers with the right associates when needed.

This role requires powered equipment certification and maintenance of safety standards, plus support for inventory accuracy and audits.

Qualifications

• Basic computer skills required to input and access data.
• Experience with common retail tech (phones, tablets) preferred.
• Forklift, order picker and reach truck certification required or must be obtained.

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time.
• Deliver excellent service by confirming items and answering questions.
• Operate and maintain powered equipment following safety requirements.
• Support inventory accuracy and assist with short-pick resolutions.
• Complete audits, order follow-ups and locker management tasks.
• Maintain a customer-first mindset and strong teamwork to meet daily goals.

Skills

Basic computer skills

Retail technology experience

Teamwork & communication

Education

High School Diploma or GED

Tools

Forklift Certification

Order Picker Certification

Narrow Aisle Reach Truck Certification

Job description

Key Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.


• Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.


• Operate and maintain certification for powered equipment (Forklift, Order Picker, Narrow Aisle Reach Truck) and follow all safety requirements.


• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.


• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.


• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.


• May be assigned other duties to support the needs of the business.

Required Qualifications

• 6 Months of Experience using a computer, including inputting, accessing, modifying, or outputting information


• 6 Months of Experience using common retail technology, such as smart phones and tablets


• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified).

Preferred Qualifications

• High school diploma or GED


• 6 Months of Retail experience


• 6 Months of Experience in a customer service or product fulfillment position at a home improvement or hardware retailer in related department (e.g., kitchen, plumbing, electrical, lawn and garden)


• 6 Months of Experience in any industry inspecting, carrying, loading, and unloading product or material in or out of vehicles

About Lowe's

Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com .

Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.