Full Time - Fulfillment Associate - Day

Lowe's Companies, Inc.; Leesburg (VA); On-site; USD 21,352 - 23,074; Full time

Benefits offered by this job

Health, Dental and Vision insurance

401(k) Retirement account with company

Employee Discount

Job summary

Lowe's Companies, Inc. is hiring at our Leesburg, VA location for a customer fulfillment associate. You will pick, stage, and fulfill orders with accuracy while upholding safety standards and assisting customers with questions or locations. The role requires operating powered equipment and maintaining stock integrity.

Experience with retail technology and basic computer use will help you assist customers efficiently, and teamwork is essential for daily tasks and safety compliance at our store.

Qualifications

• Six months of basic computer use including inputting and retrieving information.
• Six months of experience using common retail technology such as smartphones or tablets.
• Powered Equipment Certification required or to be obtained if not held.

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time.
• Deliver excellent service by helping customers find items and connecting with associates.
• Operate and certify powered equipment and follow safety requirements.
• Support inventory accuracy and resolve short picks with leadership.
• Complete administrative and readiness tasks and report safety concerns.
• Maintain a customer-first mindset with strong communication and teamwork.
• May be assigned other duties to support business needs.

Skills

Basic computer use

Retail tech experience

Safety awareness

Education

High school diploma or GED

Tools

Counterbalance Forklift certification

Order Picker certification

Narrow Aisle Reach Truck certification

Job description

Key Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment (Forklift, Order Picker, Narrow Aisle Reach Truck) and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer‑first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Required Qualifications

• 6 Months of Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months of Experience using common retail technology, such as smart phones and tablets
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified).

Preferred Qualifications

• High school diploma or GED
• 6 Months of Retail experience
• 6 Months of Experience in a customer service or product fulfillment position at a home improvement or hardware retailer in related department (e.g., kitchen, plumbing, electrical, lawn and garden)
• 6 Months of Experience in any industry inspecting, carrying, loading, and unloading product or material in or out of vehicles

Pay Range: $15.50 - $16.75 per hour

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.

Associate Benefits

• Working at one of the largest retail companies has its perks. We offer exceptional benefits and wellness programs for eligible full‑time and part‑time associates, tailored for many different lifestyles. Our benefits range from health, vision and dental insurance to paid vacation, tuition assistance and parental and family‑building benefits. Plus, we offer learning and development opportunities to help our associates grow their skills and achieve their goals.
• Health, Dental and Vision insurance
• Life and Disability insurance
• Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time
• Flexible spending and health savings accounts
• 401(k) Retirement account with company match
• Employee Assistance Program with concierge, work/life services and no‑cost counseling for all kinds of needs
• Education support programs, including tuition assistance and trade skills scholarships
• Business Travel Accident insurance
• Maternity and Parental leave
• Adoption assistance
• Lowe's Associate Discount and broad discount platform
• Other discretionary benefits (based on eligibility) include annual bonuses, enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.