Full Time Floral Manager

Harris Teeter; Charlotte (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Harris Teeter in Charlotte, NC seeks a Floral Department Supervisor to lead the team, process and stock floral products, and ensure clean, safe work areas while maintaining high service standards. The role supervises up to 10 associates and supports training and performance evaluation.

The position requires strong interpersonal skills, English proficiency, and ability to work in a fast-paced environment, with responsibilities spanning interviewing and training staff and enforcing company

Qualifications

• High school diploma or GED required, with 2–3 years of related experience preferred.
• Must be at least 18 years old.
• Ability to read, write, and speak English.
• Strong customer service and team supervision skills.

Responsibilities

• Supervise up to 10 Floral Department associates and coordinate daily tasks.
• Process, package, stock, and maintain floral products per standards.
• Provide excellent customer service and unload/load stock as needed.
• Interview, train, and evaluate staff; address issues in line with policy.

Skills

Interpersonal skills

Team leadership

Customer service

English proficiency

Reading & writing English

Computer skills

Mathematical skills

Reasoning ability

Education

High school diploma or GED

2-3 years related experience

Tools

HT Internet software

Email

Inventory software

Spreadsheet software

Word processing software

Job description

Designs and fashions live, cut, dried, and artificial floral and foliage arrangements for events such as holidays, anniversaries, weddings, parties, and funerals. Responsible for processing/packaging/stocking/maintaining floral products according to standards, cleaning work areas,

providing customer service unloading stock, and reloading salvage. Manage and supervise up to 10 associates in the Floral Department. Is responsible for the overall direction, coordination, and evaluation of the department. Carry out supervisory responsibilities in accordance with Harris Teeter's policies and applicable laws. Responsibilities may include interviewing and training associates; planning, assigning, and directing work; assist in appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Associates must be at least 18 years of age.

PERSONAL SKILLS. Exceptional interpersonal skills. Willingness to participate in and successfully complete required training and to work with the team to increase customer satisfaction and sales.

EDUCATION and/or EXPERIENCE. High school diploma or general education degree (GED); or two to three years related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS. Ability to read and comprehend simple instructions, short correspondence, and memos [in English]. Ability to write simple correspondence [in English]. Ability to effectively present information in oneon- one and small group situations to customers, clients, and other associates of the organization who only speak English.

COMPUTER SKILLS. To perform this job successfully, an individual should have knowledge of HT Internet software; E-mail; Inventory software; Spreadsheet software and Word Processing software.

MATHEMATICAL SKILLS. Ability to add and subtract two digit numbers and to perform these operations using units of American money and weight measurement.

REASONING ABILITY. Ability to apply commonsense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

CERTIFICATES, LICENSES, REGISTRATIONS. Complete Company's training including but not limited to: new hire orientation, food sanitation, customer service network, safety, food safety, and product knowledge. PHYSICAL DEMANDS. The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear; and taste or smell. The associate is occasionally required to climb or balance and stoop, kneel, or crouch. The associate must regularly lift and/or move up to 20 pounds and reaches from 6-72 inches. Specific vision abilities required by this job include close vision, color, and depth perception.

WORK ENVIRONMENT. The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is frequently exposed to wet and/or humid conditions and

moving mechanical parts. The associate is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and is frequently exposed to cold. The noise level in the work environment is usually moderate to loud.

Additional Information

You will be eligible for Harris Teeter’s group benefit plans that pertain to your position upon the completion of applicable waiting periods. Your eligibility for these benefits is subject to the terms of the applicable plan and Harris Teeter policy.

All warehouse associates must be 18 years of age or older.

Equal access to employment, services and programs is available to all persons. It is the policy of Harris Teeter to provide equal opportunity for all applicants and candidates for employment and to administer all human resource practices such as recruiting, hiring, promoting, and all other terms, conditions, and privileges of employment in a manner which does not discriminate on the basis of race, color, sex, disability, age, national origin, religion, sexual orientation, gender identity, genetic information or any other characteristic protected by applicable law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the organization.