Full Time Firearms Associate

Bass Pro Shops; Hazelwood (DE); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Health Savings Account

Flexible Spending Account

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Paid sick time

Bass Pro Cares Fund

And more!

Job summary

Bass Pro Shops in Hazelwood, DE is seeking a Sales Outfitter - Firearms to join our team. You will maintain counter sales and customer service for firearms and hunting merchandise, greeting customers, advising on products, and processing purchases with care.

You will stay knowledgeable about firearms regulations (ATF) and ensure compliance, assist with in-store programs, stock and merchandise the gun counter, and provide a legendary shopping experience while meeting safety standards.

Qualifications

• High school diploma or equivalent required.
• 0–2 years of retail experience.
• Must be 21 years of age or older.
• Knowledge of firearms and ammunition.
• Knowledge of ATF federal and state regulations.
• Customer service and sales of firearms and ammunition.
• GCA compliance.
• Ability to merchandise and stock merchandise.

Responsibilities

• Greet and assist customers with product selections.
• Promote programs including CLUB membership, VOC and in-store pickup.
• Ensure 4473 forms completed thoroughly and accurately.
• Demonstrate firearms to customers.
• Maintain gun counter merchandise and organize store shelves.
• Replenish shelves per merchandising guidelines.
• Maintain product knowledge through training.
• Keep pricing and signage accurate.
• Support seasonal floor merchandise moves.
• Keep work area clean and well stocked.
• Follow all company policies.
• All other duties as assigned.

Skills

Firearms product knowledge

ATF regulations knowledge

Customer service excellence

GCA compliance

Merchandising and stocking

Education

High School Diploma or equivalent

Job description

POSITION SUMMARY:

The Sales Outfitter - Firearms is responsible for maintaining Counter Sales and Customer Service for Firearms along with Floor and Counter Sales of other Hunting Merchandise. They perform various selling/customer service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, providing information, assistance and direction to customers.

ESSENTIAL FUNCTIONS:

• Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers. Provides a legendary experience for every customer, every time by assisting customers in making buying decisions by:
  • Identifying and evaluating customers’ needs,
  • Making product recommendations based off of this analysis,
  • Promoting programs including, but not limited to CLUB membership, VOC and IN Store Pick up.
• Ensures 4473 Forms are completed thoroughly and accurately.
• Obtains the ability to demonstrate product to customers.
• Organizes and maintains Merchandise within the retail Store for Sales at Gun Counter Responsibility.
• Replenishes product on shelves as required per merchandising guidelines.
• Remains product “expert” through ongoing product knowledge training.
• Remains knowledgeable of advertised sales; maintains pricing and signing.
• Assists with Seasonal Floor merchandise moves.
• Keeps work area clean, neat and well stocked with supplies.
• Follows all company policies and procedures.
• ALL OTHER DUTIES AS ASSIGNED

EXPERIENCE/QUALIFICATIONS:

• Minimum Degree Required: High School Diploma or equivalent
• Experience: 0-2 years of experience in Retail
• Must be 21 years of age or older

KNOWLEDGE, SKILLS, AND ABILITY:

• Knowledge and Experience Product knowledge of Firearms and Ammunition
• Knowledge in ATF Federal and State Regulations
• Customer Service and Sales of Firearms and Ammunition
• GCA
• Ability to Merchandise and Stock Merchandise

TRAVEL REQUIREMENTS:

• N/A

PHYSICAL REQUIREMENTS:

• Constantly stand and/or walk during shift
• Occasionally ascend or descend ladders, stairs, ramps, etc.
• Constantly communicate with others to exchange information
• Occasionally repeat motions that may include the wrists, hands and/or fingers
• Occasionally operate machinery and/or power tools
• Occasionally operate motor vehicles or heavy equipment
• Light work that includes moving objects up to 20 pounds constantly, may occasionally move and lift objects up to 100 pounds or more (utilizing a team lift as needed)
• Occasionally work in tight and confined spaces
• Occasionally work in noisy environments

INDEPENDENT JUDGEMENT:

• Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices.

Full Time Benefits Summary:

Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!

• Medical
• Dental
• Vision
• Health Savings Account
• Flexible Spending Account
• Voluntary benefits
• 401k Retirement Savings
• Paid holidays
• Paid vacation
• Paid sick time
• Bass Pro Cares Fund
• And more!

Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.

Reasonable Accommodations

Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at [e-mail].

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