Full Time Deli Bakery Management Assistant 264

Harristeeter; Wilmington, Northern (NC, KY); Hybrid; USD 38,000 - 65,000; Full time

Job summary

Harris Teeter is seeking a Full Time Deli Bakery Management Assistant in Wilmington, NC to help manage a 80-person team in Fresh Foods. You will assist the Department Manager with direction, coordination and supervision, including training, interviewing, and assigning tasks to staff to boost customer service and sales.

The role requires a high school diploma or GED, strong communication, and the ability to handle multiple tasks under pressure, with proficiency in English and basic computer

Qualifications

• Education and/or experience as described in the ad, including GED or equivalent and related experience.
• Proven supervisory and customer service capabilities are expected.
• Ability to read, write and communicate effectively in English.

Responsibilities

• Assist to manage and supervise up to 80 associates in Fresh Foods.
• Assist Department Manager with direction, coordination and evaluation.
• Carry out supervisory duties and trainings as needed.
• Interview and train associates; plan, assign and direct work; evaluate performance.
• Address complaints and resolve problems to improve customer satisfaction and sales.

Skills

Supervisory skills

Customer service

Communication

Team leadership

Interpersonal skills

Training

Interviewing

Multitasking

Education

High school diploma / GED

Tools

HT Internet software

E-mail

Inventory software

Spreadsheet software

Word processing software

Job description

Full Time Deli Bakery Management Assistant 264

Assist to manage and supervise up to 80 associates in the Fresh Foods Department. Is responsible for assisting the Department Manager with the overall direction, coordination, and evaluation of this department. Carry out supervisory responsibilities in accordance with Harris Teeter's policies and standards. Responsibilities may include: performing the duties of baker/fryer, cake decorator, Fresh Foods clerks; and chef; interviewing and training associates; planning, assigning, and directing work; assist in appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

SUPERVISORY SKILLS Commitment to unparalleled customer service; excellent communication and interpersonal skills; willingness and desire to advance stores current position in the community through involvement in local activities; willingness to participate in training and team orientation and to work with the team to increase customer satisfaction and sales; flexible enough to manage multiple tasks; work effectively under pressure and with distractions; demonstrate patience when interacting with associates and customers.

EDUCATION AND/OR EXPERIENCE. High school diploma or general education degree (GED); or one to three year's related experience and/or training; or equivalent combination of education and experience.

PERSONAL SKILLS Commitment to unparalleled customer service. Excellent communication and interpersonal skills. Willingness to participate in and successfully complete required training and to work with the team to increase customer satisfaction and sales.

LANGUAGE SKILLS. Ability to read and comprehend simple instructions, short correspondence, and memos [in English]. Ability to write simple correspondence [in English]. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other associates of the organization who only speak English.

COMPUTER SKILLS. To perform this job successfully, an individual should have knowledge of HT Internet software; E-mail; Inventory software; Spreadsheet software and Word Processing software.

MATHEMATICAL SKILLS. Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.

REASONING ABILITY. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

CERTIFICATES, LICENSES, TRAINING Complete Company's training including but not limited to: new hire orientation, customer service network, safety, food safety, and department manager training.

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is regularly required to stand; walk; use hands to finger, handle,

or feel; reach with hands and arms; talk or hear; and taste or smell. The associate is occasionally required to climb or balance and stoop, kneel, or crouch. The associate must regularly lift and/or move up to 40 pounds, occasionally lift up to 60 pounds, and reach from 6-72 inches. Specific vision abilities required by this job include close vision, plus color and depth perception.

WORK ENVIRONMENT The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is frequently exposed to wet and/or humid conditions and

moving mechanical parts. The associate is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and extreme cold. The noise level in the work environment is usually moderate.

Additional Information

You will be eligible for Harris Teeter’s group benefit plans that pertain to your position upon the completion of applicable waiting periods. Your eligibility for these benefits is subject to the terms of the applicable plan and Harris Teeter policy.

WILMINGTON, NORTH CAROLINA, STORE 264 - HARRIS TEETER

WILMINGTON, NORTH CAROLINA, STORE 264 - HARRIS TEETER

All warehouse associates must be 18 years of age or older.

Equal access to employment, services and programs is available to all persons. It is the policy of Harris Teeter to provide equal opportunity for all applicants and candidates for employment and to administer all human resource practices such as recruiting, hiring, promoting, and all other terms, conditions, and privileges of employment in a manner which does not discriminate on the basis of race, color, sex, disability, age, national origin, religion, sexual orientation, gender identity, genetic information or any other characteristic protected by applicable law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the organization.