Full Time Deli Bakery Management Assistant

Harristeeter; Waxhaw (NC); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Group benefit plans

Job summary

Harris Teeter in Waxhaw, NC is seeking a Full Time Deli Bakery Management Assistant to supervise up to 80 associates in the Fresh Foods Department and assist the Department Manager with overall direction and performance.

The role may involve performing baker, decorator, clerk, and chef duties, plus interviewing and training staff, planning work, and addressing performance issues. Strong supervisory and customer-service skills are essential.

Qualifications

• High school diploma or GED or equivalent experience.
• Experience in supervising or leading a team is valued.

Responsibilities

• Assist to manage and supervise up to 80 associates in the Fresh Foods Department.
• Assist the Department Manager with direction, coordination, and evaluation of the department.
• Perform duties of baker/fryer, cake decorator, Fresh Foods clerks, and chef as needed.
• Interview and train associates; plan, assign, and direct work; appraise performance; recognize and discipline staff.

Skills

Customer service

Communication

Interpersonal skills

Training and coaching

Multi-tasking

Patience under pressure

Team facilitation

Education

High school diploma or GED

Tools

HT Internet software

Email

Inventory software

Spreadsheet software

Word processing software

Job description

Full Time Deli Bakery Management Assistant

Assist to manage and supervise up to 80 associates in the Fresh Foods Department. Is responsible for assisting the Department Manager with the overall direction, coordination, and evaluation of this department. Carry out supervisory responsibilities in accordance with Harris Teeter's policies and standards. Responsibilities may include: performing the duties of baker/fryer, cake decorator, Fresh Foods clerks; and chef; interviewing and training associates; planning, assigning, and directing work; assist in appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

SUPERVISORY SKILLS

• Commitment to unparalleled customer service
• Excellent communication and interpersonal skills
• Willingness and desire to advance store’s current position in the community through involvement in local activities
• Willingness to participate in training and team orientation and to work with the team to increase customer satisfaction and sales
• Flexible enough to manage multiple tasks
• Work effectively under pressure and with distractions
• Demonstrate patience when interacting with associates and customers

EDUCATION AND/OR EXPERIENCE

• High school diploma or general education degree (GED)
• or one to three year's related experience and/or training
• or equivalent combination of education and experience

PERSONAL SKILLS

• Commitment to unparalleled customer service
• Excellent communication and interpersonal skills
• Willingness to participate in and successfully complete required training and to work with the team to increase customer satisfaction and sales

LANGUAGE SKILLS

• Ability to read and comprehend simple instructions, short correspondence, and memos (in English)
• Ability to write simple correspondence (in English)
• Ability to effectively present information in one‑on‑one and small group situations to customers, clients, and other associates of the organization who only speak English

COMPUTER SKILLS

• Knowledge of HT Internet software
• E‑mail
• Inventory software
• Spreadsheet software
• Word Processing software

MATHEMATICAL SKILLS

• Ability to add and subtract two‑digit numbers and to multiply and divide with 10’s and 100’s
• Ability to perform these operations using units of American money and weight measurement, volume, and distance

REASONING ABILITY

• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
• Ability to deal with problems involving several concrete variables in standardized situations

CERTIFICATES, LICENSES, TRAINING

• Complete Company’s training including but not limited to: new hire orientation, customer service network, safety, food safety, and department manager training

PHYSICAL DEMANDS

• Regularly required to stand, walk, use hands to finger, handle, reach with hands and arms, talk or hear, and taste or smell
• Occasionally required to climb or balance and stoop, kneel, or crouch
• Must regularly lift and/or move up to 40 pounds, occasionally lift up to 60 pounds, and reach from 6‑72 inches
• Specific vision abilities required include close vision, plus color and depth perception

WORK ENVIRONMENT

• Frequent exposure to wet and/or humid conditions, moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, and extreme cold
• Noise level usually moderate

Additional information: You will be eligible for Harris Teeter’s group benefit plans that pertain to your position upon the completion of applicable waiting periods. Your eligibility for these benefits is subject to the terms of the applicable plan and Harris Teeter policy.

WAXHAW, NORTH CAROLINA, STORE 182 - WAXHAW-CURETON

Equal access to employment, services and programs is available to all persons. It is the policy of Harris Teeter to provide equal opportunity for all applicants and candidates for employment and to administer all human resource practices such as recruiting, hiring, promoting, and all other terms, conditions, and privileges of employment in a manner which does not discriminate on the basis of race, color, sex, disability, age, national origin, religion, sexual orientation, gender identity, genetic information or any other characteristic protected by applicable law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the organization.