Full-Time Customer Service Teller (Grand Central Station)

Currency Exchange International; New York (NY); On-site; USD 42,000 - 48,000; Full time

Benefits offered by this job

Commuter reimbursement

Vacation 2 weeks

Sick/personal days

Health/Dental/Vision insurance 60%

Disability insurance

401(k) with 4% match after 1 year

Job summary

Currency Exchange International is seeking a Full-Time Teller for the Grand Central Station location in New York, NY. The role includes currency exchange customer service with high accuracy in cash handling and the ability to float to other NYC branches as needed.

Ideal candidates are highly motivated, with excellent communication and problem-solving skills and a commitment to delivering superior customer service in a fast-paced environment.

Qualifications

• Cash handling with high accuracy.
• Strong listening and verbal communication skills.
• Ability to work independently and stay organized.
• Detail-oriented with good problem-solving abilities.

Responsibilities

• Operate as a front-line Teller providing courteous service.
• Support customers with currency exchange and basic transactions.
• Float to other NY branches as needed and maintain accuracy.
• Uphold CXI values of integrity and customer focus.

Skills

Cash handling

Verbal communication

Problem solving

Detail orientation

Independent work

Learning agility

Situational adaptability

Job description

Full-Time Customer Service Teller (Grand Central Station)

A1 New York, NY, US

2 days ago Requisition ID: 1173

Currency Exchange International (CXI) is a Money Service Business based in Orlando, Florida.

Currency Exchange International, Corp. is a publicly traded company on the Toronto Stock Exchange (CXI) and OTC (CURN). CXI provides a wide range of foreign exchange services to customers in both the United States and in Canada. CXI’s primary business channels to service customers are through its company-owned branch locations and foreign exchange partnerships with financial institutions and corporations. CXI has been providing global payment solutions for clients that span wide-ranging industries. As one of North America's leading foreign exchange wholesalers, CXI can provide personalized and efficient service, competitive rates, as well as a number of settlement options. Visit our website to explore Life at CXI: https://www.ceifx.com/about/life-at-cxi

Our Value Statement:We help our clients identify and create foreign exchange solutions, delivering a best practices approach through unparalleled customer service and integrated technology to create significant financial and operational efficiencies.

Our Values:

• Customer First -We earn the right to be our clients’ first choice.
• Integrity -We hold ourselves to the highest standard to build trust.
• Collaborative -We always win as a team.
• Innovative -We find new methods to deliver change and advance technology to the industry.
• Passionate -We are driven to be the best in class.

Currency Exchange International is looking for a Full-Time Teller to join their team at their Grand Central Station Branch located in New York, NY. The Teller would need to float to other NY branches as needed.

Tellers are the face of our company and represent us in the community. It is important while working in our high tourist attractive areas (malls and airports) that you keep a positive and professional attitude at all times and that our customers receive the highest quality of service.

Ideal Applicant:We are looking for highly motivated individuals who are committed to the success of the team. Individuals who can deliver a consistently high level of customer-satisfying products and services.

Qualifications and Skills:

• Ability to work independently
• Basic computer knowledge
• Problem solving capabilities
• Detail-oriented and organized
• Strong listening and verbal communication skills
• Cash handling skills with high degree of accuracy
• Action Oriented
• Effective Communication
• Nimble Learning
• Situational Adaptability
• Functional Skills

Schedule:

• 36-40 hours
• Monday through Friday, 8:00 AM to 4:00 PM (Flexible)
• Floating to other NYC branches is required
• Commuter Reimbursement - CXI will pay the toll, bus or metro cost in and out of work
• Vacation - 2 weeks of paid vacation
• Sick/Personal Days - 1 week of paid sick/personal time off
• Health/Dental/Vision - CXI pays 60% of the Health/Dental/Vision Insurance premiums
• Short and Long-Term Disability - Plan premiums are fully covered by CXI
• 401K Plan - Eligible to enroll in this plan after 1 year of employment, CXI matched up to 4%

Currency Exchange International is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, religion, color, sex (including pregnancy and gender identity), sexual orientation, parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, any other non-merit based factor or any other characteristic protected by applicable federal, state or local laws. Our leadership team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. If you’d like more information about your EEO rights as an applicant under the law, please visit http://www1.eeoc.gov/employers/poster.cfm