Full-Time Center Associate

The UPS Store #2231; Gainesville (FL); Presencial; USD 17.000 - 22.000; Jornada completa

Descripción de la vacante

The UPS Store #2231 in Gainesville, FL is seeking a Center Associate to deliver world-class customer service by receiving and processing packages and operating copiers, fax machines, binding, laminating, and POS devices.

The ideal candidate has prior retail experience, strong computer skills, a high school diploma or GED, and a friendly, professional demeanor. You will learn all products and services and assist customers with shipping needs.

Formación

• High school diploma or GED required.
• Strong computer skills, including Microsoft Office and Adobe Suites.
• Outstanding phone skills.
• Strong verbal and written communication skills, including spelling and math.
• Prompt, reliable, and responsible.
• Able to lift 40+ pounds.

Responsabilidades

• Delivers outstanding customer service to walk-in customers and telephone inquiries
• Continuously practices good listening skills with customers, UPS Store team members, and leadership
• Takes ownership of the customer's shipping needs and offers viable solutions
• Takes action to learn all product and service offerings, alternative solutions, and industry trends
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others
• Maintains a clean, organized, and safe working environment
• Performs other duties as assigned

Conocimientos

Retail sales experience

Strong computer skills

Outstanding phone skills

Verbal and written communication

Able to lift 40+ pounds

Educación

High school diploma or GED

Herramientas

Microsoft Office

Adobe Suites

Descripción del empleo

The Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.

The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

RESPONSIBILITIES

• Delivers outstanding customer service to walk-in customers and telephone inquiries


• Continuously practices good listening skills with customers, UPS Store team members, and leadership


• Takes ownership of the customer's shipping needs and offers viable solutions


• Takes action to learn all product and service offerings, alternative solutions, and industry trends


• Operates all equipment, software, and devices in an expert fashion and is willing to teach others


• Maintains a clean, organized, and safe working environment


• Performs other duties as assigned

QUALIFICATIONS

• High school diploma or GED required


• Strong computer skills, including Microsoft Office and Adobe Suites


• Outstanding phone skills


• Strong verbal and written communication skills, including spelling and math


• Prompt, reliable, and responsible


• Able to lift 40+ pounds