Bridal Sales Associate

Luxe Brands; Jeffersonville (OH); On-site; USD 19,320 - 27,517; Full time

Benefits offered by this job

Paid time off for birthdays

Health, dental, and vision insurance

401(k) and matching

Paid training

Job summary

Luxe Brands is seeking a Full-Time Sales Associate for their Ohio Bridal Outlet in Jeffersonville. This role involves providing exceptional service, training staff, and maintaining operational excellence while working 40 hours a week.

Ideal candidates will have a customer service background and a passion for fashion, particularly bridal attire. Benefits include paid time off, health insurance, and a 401(k) plan.

Qualifications

• Must be 18 years of age or older.
• Availability to work weekends is required.
• At least one year of customer service experience, preferably in retail.

Responsibilities

• Provide exceptional shopping experience for brides.
• Maintain understanding of designs and collections.
• Work collaboratively to maintain a positive environment.

Skills

Teamwork and collaboration

Self-motivation

Organizational skills

Attention to detail

Verbal communication

Customer service

Tools

POS systems

Microsoft Office

Zoom

Job description

Description

Luxe Brands is hiring a Full‑Time Sales Associate for our Ohio Bridal Outlet in Jeffersonville. The role focuses on motivating and empowering teams, training with consistency and intention, maintaining operational excellence, and exceeding sales numbers.

About

Ohio Bridal Outlet is an off‑the‑rack bridal company and the last destination for gowns within Luxe Brands, offering brides designer gowns at heavily discounted prices. We pride ourselves on providing the best, most discounted wedding gowns in a brick‑and‑mortar setting with knowledgeable and friendly staff. Our core values define our culture and include respect, service mindedness, trustworthiness, hardworking spirit, positivity, and effective communication. We are guided by the EOS management system and seek the Right Person, Right Seat for every position.

Key Responsibilities

• Provide an exceptional and personalized shopping experience, guiding brides in selecting their dream gown and accessories.
• Maintain a thorough understanding of designers, collections, fabrics, fits, and alterations to confidently assist clients.
• Work collaboratively with team members to support and maintain a positive work environment.
• Assist with maintaining the store’s visual presentation, ensuring displays are appealing and align with brand standards.
• Handle handwritten documents, phone calls, emails, and other correspondences to help our brides.
• Be confident in working independently, as there may be times when you are the sole staff member in the store.
• Address challenges with professionalism, providing solutions that enhance the brides experience.
• Handle transactions, process orders, and assist with inventory management as needed.
• Represent the brand with professionalism, passion, and enthusiasm in all interactions.
• Additional responsibilities and tasks as needed to support the team and business operations.

Schedule

This position will be scheduled 5 days a week, averaging 40 hours. Saturday and Sunday are required, as are three weekdays. All positions require weekend availability. Candidates must be flexible with the full‑time schedule.

Hourly Compensation

• $17 per hour, plus gratuity.
• Total potential earnings up to $20‑$22 per hour.

Full‑Time Benefits

• Paid time off for birthdays.
• Health, dental, and vision insurance.
• 401(k) and 401(k) matching.
• Paid time off.
• Parental leave.
• Short and long‑term disability.
• Employee assistance program.
• Employee discount.
• Nectar reward subscription.
• Calm subscription.
• Paid training.
• Travel reimbursement.

Requirements

• "We over me" mindset, fostering teamwork and collaboration.
• Self‑motivation and goal orientation.
• Ability to work independently while thriving in a collaborative team environment.
• Strong organizational and multitasking skills.
• Polished, professional, and trendy appearance that embodies the brand's image.
• Confidence, self‑awareness, and assuredness in decision‑making and interactions.
• Willingness to learn and grow in the bridal industry, with a passion for ongoing training and development.
• Warmth, professionalism, and meticulous attention to detail in providing exceptional client service.
• Ability to confidently convey knowledge about designers, garment fit, construction details, and alterations.
• Enthusiasm for empowering and motivating others.
• Commitment to upholding and promoting brand standards.
• Outstanding written and verbal communication skills.
• Exceptional attention to detail and ability to recognize and seize opportunities.
• Strong organizational and planning skills, coupled with a proactive, problem‑solving mindset.
• Excellent time management and reliability, demonstrating punctuality and dependability.
• Flexibility to adapt and prioritize tasks based on business demands.

Required Qualifications

• Must be 18 years of age or older.
• Availability to work weekends (Saturday and Sunday) is required.
• At least one year of customer service experience, preferably in retail or bridal.
• Proficiency with POS systems, CRM tools, Microsoft Office, and Zoom.
• Strong English communication skills in reading, writing, and speaking.
• Ability to stand for long periods and lift up to 35 pounds.
• Reliable transportation.

Preferred Experience

• Knowledge of Google Drive.
• Experience with Apple products and macOS systems.
• Demonstrated success in achieving or exceeding weekly and monthly goals.

Luxe Brands is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance.