Full-Time Beauty Lead Advisor - Sephora

Kohl's; Town of Hartford (NY); On-site; USD 27,000 - 38,000; Full time

Benefits offered by this job

Work life balance

Health & Wellness benefits

Savings & retirement benefits

Insurance programs

Life events

Job summary

Kohl's Beauty Lead Advisor leads client engagement and sales in a Sephora at Kohl's location. You will identify client needs with a consultative approach, maintain expert knowledge of beauty brands, and execute merchandising and replenishment to uphold Sephora at Kohl’s standards.

The role requires delivering exceptional customer experiences, demonstrating products, and supporting inventory management while working a flexible schedule including days, nights, weekends, and holidays.

Qualifications

• Must have a genuine passion for beauty and customer service excellence.
• Experience in a client-facing retail or service environment is preferred.
• Strong written and verbal communication skills with the ability to influence customers effectively.
• Willingness to work days, nights, weekends and holidays.

Responsibilities

• Drive sales by identifying client needs and suggesting products to upsell.
• Maintain expert knowledge of beauty brands and trends.
• Demonstrate products and applications to inspire clients.
• Execute Sephora at Kohl’s visual merchandising and operational standards.
• Ensure timely replenishment and department cleanliness.
• Support inventory management from receipt to sale.

Skills

Authentic passion for beauty

Client-facing retail experience

Excellent communication

Availability for shifts

Education

None

Job description

As Beauty Lead Advisor, you will drive sales through an authentic passion for beauty and engage clients by identifying their needs with a consultative approach. You will maintain expert knowledge of top beauty brands, execute merchandise sets, replenishment and visual standards according to Sephora at Kohl’s standards and ensure an excellent overall client experience.

What You’ll Do

• Build strong client loyalty and influence clients by identifying their needs and suggesting products to drive sales, including the opportunity to upsell products
• Develop and expand knowledge of the beauty industry
• Provide credibility to the client through knowledge of products and beauty trends
• Inspire clients through demonstrating products and application of products
• Understand and execute the sales plans to support and meet goals
• Execute and maintain all Sephora visual merchandising and operational standards, including merchandise sets, tester maintenance and department cleanliness and hygiene standards
• Ensure timely and consistent sales floor replenishment to drive sales and enhance the customer experience
• Actively engage and complete all required training to expand knowledge
• Support omni-processing within the department
• Support inventory management from receipt to sale, including freight processing, back stocking, inventory counts and price changes

All Associates Are Responsible For

• Acting with integrity and honesty and fostering teamwork in an engaged and inclusive culture
• Exercising good judgment and discernment when making decisions; taking appropriate partners as needed
• Supporting and executing safety and shortage reduction programs following company guidelines
• Accomplishing multiple tasks within established timeframes
• Following company policies, procedures, standards and guidelines
• Maintaining adherence to company safety policies for the safety of all associates and customers
• Receiving, understanding and proactively responding to direction from leaders and other company personnel
• Other responsibilities as assigned

Required

What Skills You Have

• Authentic passion for beauty
• Client-facing retail or service industry experience
• Excellent written and verbal communication skills with the ability to influence in a clear and concise manner
• Availability to work days, nights, weekends and holidays

Pay Range: $19.60 - $27.45

Kohl’s offers a variety of benefits to associates depending on full-time/part-time status and work hours, including: WORK LIFE BALANCE (PTO, Vacation Buy Program, Parental Leave), HEALTH & WELLNESS (Medical, Dental, Vision and other short and long term disability programs, Emergency health and wellness programs such as Accident Protection Plans, Critical Illness Plans and more), SAVINGS & RETIREMENT BENEFITS (401k, Flexible Spending Accounts and associate discount programs with Kohl’s partners), INSURANCE PROGRAMS (Life Insurance for you, your family or your pet, as well as other protection programs), and LIFE EVENTS (Legal and adoption assistance benefits).