Full-Time Beauty Lead Advisor - Sephora

Kohl's; San Leandro (CA); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Health & Wellness benefits

401k Plan

Employee Discount

Life Insurance

Parental Leave

Job summary

Kohl's is seeking a Beauty Lead Advisor in San Leandro, CA to drive sales through a passion for beauty and consultative client engagement. You will maintain expert knowledge of top beauty brands, execute merchandise sets and visual standards, and ensure an excellent client experience on the sales floor.

You will build client loyalty, upsell when appropriate, and support inventory, replenishment, and training to meet department goals while adhering to Sephora-at-Kohl’s standards.

Qualifications

• Beauty industry knowledge required.
• Customer service experience preferred.
• Clear and persuasive communication with clients.
• Willingness to work days, nights, weekends and holidays.

Responsibilities

• Build client loyalty and identify needs to drive sales.
• Develop and expand knowledge of the beauty industry.
• Demonstrate products and applications to educate clients.
• Support sales plans to meet goals and drive revenue.
• Maintain Sephora at Kohl’s visual merchandising and standards.
• Ensure timely replenishment and stock accuracy on the floor.
• Engage in required training to expand product knowledge.
• Support omni-channel processes within department.
• Assist inventory management from receipt to sale, including freight and price changes.

Skills

Authentic passion for beauty

Client-facing retail experience

Excellent communication skills

Availability to work shifts

Job description

About The Role

As Beauty Lead Advisor, you will drive sales through an authentic passion for beauty and engage clients by identifying their needs with a consultative approach. You will maintain expert knowledge of top beauty brands, execute merchandise sets, replenishment and visual standards according to Sephora at Kohl’s standards and ensure an excellent overall client experience.

About The Role

As Beauty Lead Advisor, you will drive sales through an authentic passion for beauty and engage clients by identifying their needs with a consultative approach. You will maintain expert knowledge of top beauty brands, execute merchandise sets, replenishment and visual standards according to Sephora at Kohl’s standards and ensure an excellent overall client experience.

What You’ll Do

• Build strong client loyalty and influence clients by identifying their needs and suggesting products to drive sales, including the opportunity to upsell products
• Develop and expand knowledge of the beauty industry
• Provide credibility to the client through knowledge of products and beauty trends
• Inspire clients through demonstrating products and application of products
• Understand and execute the sales plans to support and meet goals
• Execute and maintain all Sephora visual merchandising and operational standards, including merchandise sets, tester maintenance and department cleanliness and hygiene standards
• Ensure timely and consistent sales floor replenishment to drive sales and enhance the customer experience
• Actively engage and complete all required training to expand knowledge
• Support omni-processing within the department
• Support inventory management from receipt to sale, including freight processing, back stocking, inventory counts and price changes

All Associates Are Responsible For

• Acting with integrity and honesty and fostering teamwork in an engaged and inclusive culture
• Exercising good judgment and discernment when making decisions; taking appropriate partners as needed
• Supporting and executing safety and shortage reduction programs following company guidelines
• Accomplishing multiple tasks within established timeframes
• Following company policies, procedures, standards and guidelines
• Maintaining adherence to company safety policies for the safety of all associates and customers
• Receiving, understanding and proactively responding to direction from leaders and other company personnel
• Other responsibilities as assigned

Required

What Skills You Have

• Authentic passion for beauty
• Client-facing retail or service industry experience
• Excellent written and verbal communication skills with the ability to influence in a clear and concise manner
• Availability to work days, nights, weekends and holidays

Pay Range: $20.80 - $29.10

Kohl’s offers a variety of benefits to associates depending on full-time/part-time status and work hours, including: WORK LIFE BALANCE (PTO, Vacation Buy Program, Parental Leave), HEALTH & WELLNESS (Medical, Dental, Vision and other short and long term disability programs, Emergency health and wellness programs such as Accident Protection Plans, Critical Illness Plans and more), SAVINGS & RETIREMENT BENEFITS (401k, Flexible Spending Accounts and associate discount programs with Kohl’s partners), INSURANCE PROGRAMS (Life Insurance for you, your family or your pet, as well as other protection programs), and LIFE EVENTS (Legal and adoption assistance benefits).