Full-Time Assistant Manager

Hot Topic; Sevierville (TN); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading retail company in Sevierville is searching for an experienced Full-Time Assistant Manager to support the Store Manager and drive sales goals. This role involves recruiting and developing a passionate team, engaging customers through promotions, and ensuring operational efficiency. Candidates should have 1-2 years of retail management experience, strong communication skills, and the ability to thrive in a dynamic environment. Join us to create an amazing in-store experience for our customers and employees.

Qualifications

• At least 1-2 years of retail store management experience.
• Ability to lead teams and drive sales.
• Strong communication and operational skills.
• Willingness to adapt in a fast-changing environment.

Responsibilities

• Support the Store Manager in achieving sales goals.
• Help recruit and develop a collaborative team.
• Drive customer engagement through promotions.
• Monitor payroll hours and associate schedules.
• Report trends and provide customer feedback.

Skills

Retail management experience

Team leadership

Communication

Time management

Operational skills

Education

High school diploma or GED

Job description

Join to apply for the Full‑Time Assistant Manager role at Hot Topic.

At Hot Topic, we’re passionate about music, pop culture, and creating the most amazing in‑store experience for our customers and employees.

We’re on the search for a Full‑Time Assistant Manager that will help lead the loudest store in the mall. You’ll support the Store Manager in achieving store objectives with regards to hitting sales targets, recruiting, and development. You’re Harry Potter and Luke Skywalker rolled into one; you can handle anything that comes your way while driving sales and building lifelong relationships with our customers.

What You’ll Do

• Support your Store Manager in achieving the sales plan and/or comp sales goals. It’s not all about the Benjamins, but then it kind of is.
• Help recruit, develop, and retain a super collaborative, passionate team to run your store alongside you.
• You’re the store’s #1 fan – you’ll create buzz and customer engagement through promotion of new products, using social media platforms, and additional benefits such as BOPIS and curbside pickup.
• Provide leadership around running an operationally sound business; you’ll bring the right balance of ops, delegation/autonomy, and customer‑first selling practices.
• Keep watch on shrink/loss prevention, payroll hours, and associate schedules.
• Collaboratively communicate with retail leadership and HQ partners on trends & customer feedback.
• Run sales reports and use data to help guide your strategy to hit sales targets.
• You’ll merchandise the store in a compelling way, leveraging planograms as a guide, while launching all promos on time. In short, you’ll deliver the goods!
• Every Frodo needs a Fellowship! In partnership with your Store Manager, you’ll develop your team of loyal associates that are high‑performing and customer‑focused.

What You’ll Need

• At least 1‑2 years of retail store management experience. If you love music and pop culture, you’re in the right place!
• You’ve led teams to success and want to experience more of it. You’ll have skills to pay the bills: communication, recruiting, operations (payroll, reporting, scheduling, merchandising), and be a developer of your peeps.
• You have Avenger‑like skills: communication, time management, professionalism, operations, and a drive to develop your peeps.
• A high school diploma or GED equivalent. If you have a degree, even better.
• Roll with the punches. Retail is a fast‑changing industry and you like catching curveballs thrown your way.
• The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Other

Industries

Retail Apparel and Fashion, Manufacturing, and Retail

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