Full-Time Assistant Manager

Torrid; Sevierville (TN); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k with match

Employee stock purchase program

Jury duty

Monthly bonus potential

50% associate discount

Tuition reimbursement

Job summary

The Torrid Assistant Store Manager role supports the Store Manager in directing a diverse team to meet store objectives and drive sales and profitability. You’ll recruit, train, and develop associates while maintaining a welcoming, inclusive shopping environment that reflects Torrid’s values.

In this position you’ll balance policy adherence, scheduling, and loss prevention with a focus on customer experience, teamwork, and fashion-forward service in a fast-paced retail setting.

Qualifications

• Six months of specialty apparel retail management experience.
• Ability to multitask in a fast-paced environment.
• Fashion knowledge and current trends.
• Flexibility and adaptability to changing duties and schedules.

Responsibilities

• Assist Store Manager in achieving store objectives and KPI goals.
• Provide leadership to maintain an operationally sound business, including payroll and scheduling.
• Help recruit, develop and train top talent focused on sales and customer service.
• Model The Torrid Connection and ensure an inviting shopping experience.
• Support merchandise execution and maintain a clean, consistent store environment.
• Maintain open communication with Store Manager and District Manager.

Skills

Store leadership

Sales performance

Customer service

Trend awareness

Job description

At Torrid, we celebrate every shape, every size, and every curve of our customer. Our Torrid stores offer an exciting, one-of-a-kind, amazing experience for not just our customers, but our employees. We're committed to cultivating a welcoming, inclusive and diverse culture driven by a focus on open dialogue, empowerment, recruiting, training & development and retention. We believe inclusion of diverse backgrounds and perspectives is fundamental to our success.

As an Assistant Store Manager, you’ll assist in creating a team environment which fosters inclusivity and positive connections. In this role, you’ll support the Store Manager by directing and leading the team to achieve store objectives which include sales and profit goals, recruiting, performance management, training, and development.

What You’ll Do:

• In partnership with Store Manager ensure store is achieving company objectives and KPI goals
• Provide leadership around running an operationally sound business by balancing company policies, procedures, shrink/loss prevention, payroll, reporting, and scheduling
• Help recruit, develop and train top talent who are sales, customer, and fashion-focused
• Set the example for The Torrid Connection and ensure the team is providing a shopping experience that will encourage positive customer connections and loyalty
• Support Store Manager in implementing merchandise strategies while also providing a clean, consistent, and inviting store environment that inspires customers to shop
• Maintain an effective and open line of communication with Store Manager and District Manager

What You’ll Need:

• At least six months of specialty/apparel retail management experience with proven ability to lead teams to success and proven sales performance
• Ability to multitask in a fast paced environment while also being committed to creating an amazing customer experience
• Retail and fashion are always changing, so flexibility and ability to adapt to any situation, the environment, challenges, job duties, and work schedules are pillars to your success
• Be fashioned focused and stay on top of current trends

Physical Requirements (with or without reasonable accommodation)

• Able to stand and walk around during scheduled
• Able to pack and unpack shipments, arrange and move store fixtures and move packages weighing up to 50
• Able to reach for merchandise using the ladders, step stool, merchandise retrieving pole, shoe pole, etc.

What You’ll Get:

We offer a comprehensive package of benefits to employees, which depending on eligibility may include:

• A competitive benefits package including medical, dental, vision, mental health resources, 401k with company match, life insurance, short-term disability, vacation and sick time available, paid company holiday, employee stock purchase program (ESPP) and jury duty
• Additional perks include: monthly bonus potential, associate discount 50%, tuition reimbursement, childcare discount program

The job posting is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change. Our company participates in E-Verify . E-Verify is a program that electronically confirms a candidate’s eligibility to work in the United States after completing the Employment Eligibility Verification (Form I-9). The information provided on the Form I-9 is compared to the records contained in the Social Security Administration and Department of Homeland Security (DHS) databases. This helps employers verify the identity and employment eligibility of newly hired employees.

• E-Verify Poster: https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
• Eligibility to Work Poster (English): https://www.e-verify.gov/sites/default/files/IER_RightToWorkPoster.pdf
• Eligibility to Work Poster (Spanish): https://www.e-verify.gov/sites/default/files/everify/posters/IER_RighttoWorkPosterES.pdf
• California Privacy Rights Act (CPRA): https://careers.jobvite.com/torrid/2023-CPRA-Applicant-Notice.pdf
• EEO Poster: https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf