Full-Time Assistant Manager

Cinemark; Oak Ridge (TN); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

401(k) Matching*

Health Benefits*

Growth Opportunities

Education Assistance*

Paid Time Off*

Daily Pay*

Free Movies*

Job summary

Cinemark is hiring an Assistant Manager to help run the theatre, crossing all departments and coaching team members. The role supports the General Manager and aims to develop into Senior Assistant Manager and beyond after completing the Management Accreditation Program.

Ideal candidates are 18+, with a high school diploma, flexible hours including nights, weekends and holidays, and a strong customer service focus. Health benefits and growth opportunities are available.

Qualifications

• Must be at least 18 years old.
• High School or GED graduate preferred.
• Completion of Cinemark Management Accreditation Program courses within expected timeframe.
• Completes basic food handling training and any local/state certifications as required.
• Availability to work flexible hours including evenings, weekends, and holidays.
• Requires regular and consistent attendance.
• Energetic and friendly attitude; provides excellent Guest service.
• Accurate cash handling and basic math skills.
• Strong verbal and written English communication; able to work in a team and independently.

Responsibilities

• Follows the direction of the General Manager.
• Supports General Manager’s decisions in communication with staff.
• Works in all theatre departments and job functions; trains and coaches Team Members.
• Assists in preparing administrative and special reports for the General Manager.
• Observes theatre and property conditions; reports repairs as needed.
• Ensures compliance with dress code and delivers superior customer service.
• Enforces Cinemark guidelines and reporting protocols for Employee relations.
• Maintains high work ethic and conduct standards.
• Identifies and addresses safety hazards and PPE usage.
• Performs other duties as assigned.

Skills

Interpersonal skills

Teamwork

Leadership

Time management

Communication skills

English proficiency

Education

High School Diploma or GED

Job description

Join Our Team

A career at Cinemark means you'll have epic opportunities to immerse yourself in our industry. But that's just the beginning — a front row seat means incredible growth as you bring new ideas to life to create an unforgettable experience for movie lovers worldwide.

Role Summary

Cinemark Assistant Managers assist in the overall operation of the theatre. They ensure policies and procedures are being followed and operational standards are achieved. They are cross trained in all departments to support where needed, and to provide inspirational training to all Employees. The Assistant Manager can become a Senior Assistant Manager followed by Theatre Manager or General Manager after finishing the Management Accreditation Program and working for a minimum of six months.

Responsibilities

• Follows the direction of the General Manager
• Supports General Manager’s decisions in communication with the staff
• Responsible for working in all departments and all theatre job functions
• Trains and coaches Team Members in their specific job functions
• Assists in the preparation of administrative and special reports for the General Manager
• Observes and participates in the inspection of the theatre building, parking lot, landscaping, Cinemark property, roof and exterior signage, and equipment condition
• Reports the need for building, property, and equipment repairs to General Manager
• Ensures that theatre Team Members follow the dress code
• Interacts with Guests for improved service in the theatre and ensures that Team Members are providing superior Customer service
• Learns and follows the policies and procedures as established in Cinemark’s Guidelines. Enforces these with all Team Members fairly and consistently
• Reports all Employee relations issues to the General Manager (In the absence of the GM, management should report Employee relations issues to www.convercent.com)
• All management members must follow the Employee Relations Reporting Protocol
• All management members are held at a high work ethic standard and code of conduct
• Consistently identifies and sanitizes Employee and Gust high-contact
• Properly utilizes Personal Protective Equipment while completing position-specific tasks
• Adapts to the frequency and scope of required cleaning tasks
• Properly addresses any safety or security issues (trip hazards, lighting, suspicious persons, etc.)
• Performs other work-related duties as assigned

Requirements

• Must be at least 18 years of age
• High School or G.E.D. graduate preferred
• Completion of three basic courses (Management Foundations, Annual Certifications, and MAP Core) within Cinemark’s Management Accreditation Program
• Completes basic food handling training and obtains any local or state mandated certification, health card, or food handlers permit where required
• Management members who work with alcohol are required to complete a Safe Alcohol Service training program
• Availability to work flexible hours which include evenings, weekends, and holidays
• Requires regular and consistent attendance
• Has an energetic and friendly attitude during each shift
• Provides excellent Guest service
• Accurate cash handling and basic math skills
• Interpersonal skills include the ability to communicate (verbal and written) with all ages, genders, and personalities. Must be able to effectively and regularly converse in and comprehend English
• Ability to work in a team environment and independently
• Ability to take and follow direction
• Responds with a sense of urgency
• Excellent time management, organizational skills, and attention to detail
• Ability to train and lead others
• Must be able to resolve conflict

Physical And Environmental Requirements

• Frequent bending, kneeling, and lifting up to 50 lbs.
• Frequent standing, walking and reaching around the theater.
• Noise level may be moderate to high at times.
• Be able to work in a standing position for extended periods of time.

Benefits Available

At Cinemark, we believe every team member should feel like a hero. Each career comes with a variety of blockbuster benefits for both hourly and salaried team members.

• Employee Discount
• 401(k) Matching*
• Growth Opportunities
• Education Assistance*
• Health Benefits*
• Parental Leave*
• Paid Time Off*
• Daily Pay*
• Free Movies*
• Benefits may vary by career category, so be sure to check the specific details on our career site.

DISCLAIMER: This job description is intended only as a general guideline of your duties and responsibilities at Cinemark and is not a legally binding contract. Cinemark reserves the right to amend, change or terminate the job description, as it deems appropriate. Any change amendments, or modifications may be implemented even though they have not been communicated, reprinted or substituted in this job description.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All Cinemark theatres are designated smoke-free workplaces. This includes vapor, electronic, conventional, cigars, etc.

Cinemark is an Equal Opportunity Employer

Pay Range: 15.00 - 16.15