Full-Time Assistant Manager

BoxLunch & Hot Topic; Newport News (VA); On-site; USD 22,000 - 25,000; Full time

Job summary

BoxLunch & Hot Topic in Newport News is hiring a Full-Time Assistant Manager to support store leadership, hit sales targets, recruit and develop a strong team, and drive customer engagement. You’ll balance operations, promotions, and service, becoming the store’s #1 fan.

Candidates should have 1–2 years of retail management experience and demonstrate communication, scheduling, and merchandising skills, with a passion for pop culture and philanthropy.

Qualifications

• At least 1-2 years of retail store management experience.
• Passion for philanthropy and pop culture is a plus.
• Experience leading teams in sales, recruiting, and operations.
• Strong communication, scheduling, and merchandising skills.

Responsibilities

• Support Store Manager in achieving sales targets and plans.
• Recruit, develop and retain a collaborative team.
• Promote products and promotions via in-store and social channels.
• Provide leadership with a balance of operations and customer focus.
• Monitor shrink, payroll hours, and associate schedules.
• Communicate trends and feedback with retail leadership.
• Run sales reports and use data to guide strategy.
• Merchandise using planograms and timely promos.
• Develop a high-performing, customer-focused team.

Skills

Retail management

Staff development

Communication

Time management

Scheduling

Merchandising

Education

High school diploma

Job description

At BoxLunch, we're committed using our love of pop culture to do something amazing: eliminate hunger. With every $10 spent, we donate a meal to Feeding America that directly benefits the communities we are in.

We're on the search for a Full-Time Assistant Manager that will help lead our civic minded, pop culture driven brand. You'll support the Store Manager in achieving store objectives with regards to hitting sales targets, recruiting, and development. You're Harry Potter and Luke Skywalker rolled into one; you can handle anything that comes your way while driving sales and building lifelong relationships with our customers.

WHAT YOU'LL DO

• Support your Store Manager in achieving the sales plan and/or comp sales goals. It's not all about the Benjamins, but then it kind of is
• Help recruit, develop, and retain a super collaborative, passionate team to run your store alongside you
• You're the store's #1 fan - you'll create buzz and customer engagement through promotion of new products, use social media platforms, and additional benefits such as BOPIS and curbside pickup
• Provide leadership around running an operationally sound business; you'll bring the right balance of ops, delegation/autonomy, and customer-first selling practices
• Keep watch (like the Night's Watch) on shrink/loss prevention, payroll hours, and associate schedules
• Collaboratively communicate with retail leadership and HQ partners on trends & customer feedback
• Run sales reports and use data to help guide your strategy to hit sales targets
• You'll merchandise the store in a compelling way, leveraging planograms as a guide, while launching all promos on time. In short, you'll deliver the goods!
• Every Frodo needs a Fellowship! In partnership with your Store Manager, you'll develop your team of loyal associates that are high-performing and customer-focused

WHAT YOU'LL NEED

• At least 1-2 years of retail store management experience. If you're passionate about philanthropy & all things pop culture, you're in the right place!
• You've led teams to success and want to experience more of it. You'll have skills to pay the bills: communication, recruiting, operations (payroll, reporting, scheduling, merchandising), and be a developer of your peeps
• You have Avenger-like skills: communication, time management, professionalism, operations, and a drive to develop your peeps
• You'll have to be at least 18 years of age to join the fandom force
• A high school diploma or GED equivalent. If you have a degree, even better
• Roll with the punches. Retail is a fast-changing industry and you like catching curveballs thrown your way
• The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds

$15.80 - $18.95 an hour

Please note the pay range for this position starts as listed in the job posting, but other factors such as an individual's education, location, meeting the minimum job requirements for the role, training and experience, will determine the final salary for potential new hires.