Full-Time Assistant Manager

Sam Edelman; New York (NY); On-site; USD 24,796 - 38,572; Full time

Benefits offered by this job

50% employee discount

Medical benefits

401(k) plan

Paid time off

Job summary

Sam Edelman in New York is seeking an Assistant Manager to lead a dynamic team on the floor, deliver a world class customer experience, and drive sales as a lead Sam Brand Ambassador. You’ll be confident, proactive and trend‑savvy with supervisory experience, ready to work closely with clients and staff to achieve targets.

You will coach, motivate, communicate with associates, oversee merchandising and store presentation, and partner with the Store Manager to implement initiatives while

Qualifications

• High School Diploma/GED
• Some retail store management experience or relevant management experience in lieu
• Able to build constructive and effective relationships within store
• Demonstrates an ability to communicate positively with store associates at all levels
• Must exercise independent judgment and discretion partnering with Store Sales Manager as needed
• Strong working knowledge of general retail practices and procedures
• Ability to work effectively within a team
• Ability to work a flexible schedule to meet the needs of the business, including holidays, nights, weekends and extended hours

Responsibilities

• Create Partnerships & Engage with Industry Trends: Collaborate with the Store Manager to acquire internal partnerships and informal networks to remain engaged with current consumer insights/trends: Mall marketing/media, social influencers, neighboring businesses/retailers/charitable organizations.
• Elevate the Store Experience: Elevate the overall shopping experience for all Sam Edelman Clients utilizing the “The Sam Style” model, and providing an inviting world class customer experience through daily execution of coaching tools that promote it within the team.
• Drive with Passion: Set the stage for store associates while embracing company initiatives, contests, and strategies to reach desired performance. Cultivate the importance that our sales floor is our number one priority because our customer always comes first.
• Provide Coaching & Feedback: Use daily chat‑ins/out with associates to ensure accountability and measure performance, address associate behavioral and performance deficiencies through the use of coaching in partnership with the Store Manager.
• Uphold Merchandising Standards: Utilize your detail oriented skillset to assist team in product rotation and store representation according to our visual merchandising standards, create renewed shopping behaviors.
• Cultivate a Culture of Professionalism and Respect: Foster a professional and safe work environment where associates are valued, respected and recognized for their contributions.
• Other Essential Functions: Completes other projects and assignments as directed by management.

Skills

Retail management

Customer service

Communication

Team leadership

Education

High School Diploma

Job description

Since 2004, Sam Edelman has been synonymous with aspirational luxury. Inspired by timeless American elegance, Sam Edelman’s innate understanding of the customer translates conceptually into a modern lifestyle informed by rich heritage, creativity, and innovation. Sam Edelman is a complete lifestyle brand with flagship stores in premier locations around the US.

Sam Edelman has an incredible opportunity for an Assistant Manager to join our highly creative, forward-thinking team in providing a world class customer experience! Are you confident, proactive and trend‑savvy with previous experience in working with a luxury or contemporary fashion brand? You’ll be perfect for this position if you also have experience at a supervisory level and are a strong sales‑driver who enjoys spending time on the floor working with your team and clients. In this role you’ll exemplify a lead "Sam Brand Ambassador" by showcasing trend‑on style, delivering exceptional floor communication and client relation standards.

What You’ll Be Doing

• Create Partnerships & Engage with Industry Trends: Collaborate with the Store Manager to acquire internal partnerships and informal networks to remain engaged with current consumer insights/trends: Mall marketing/media, social influencers, neighboring businesses/retailers/charitable organizations.
• Elevate the Store Experience: Elevate the overall shopping experience for all Sam Edelman Clients utilizing the “The Sam Style” model, and providing an inviting world class customer experience through daily execution of coaching tools that promote it within the team.
• Drive with Passion: Set the stage for store associates while embracing company initiatives, contests, and strategies to reach desired performance. Cultivate the importance that our sales floor is our number one priority because our customer always comes first.
• Provide Coaching & Feedback: Use daily chat‑ins/out with associates to ensure accountability and measure performance, address associate behavioral and performance deficiencies through the use of coaching in partnership with the Store Manager.
• Uphold Merchandising Standards: Utilize your detail oriented skillset to assist team in product rotation and store representation according to our visual merchandising standards, create renewed shopping behaviors.
• Cultivate a Culture of Professionalism and Respect: Foster a professional and safe work environment where associates are valued, respected and recognized for their contributions.
• Other Essential Functions: Completes other projects and assignments as directed by management.

Perks You’ll Enjoy

• Career Advancement Opportunities: Whether it’s on the vibrant sales‑floor or our whimsical NYC corporate office, we encourage growth for our passionate and driven associates when the right match of skills and opportunities align.
• Commissioned Sales Earnings: There is an opportunity to expand your earnings with uncapped commissions. Final compensation can vary based on guaranteed hourly earnings and opportunity for commission‑based earnings in a given pay period.
• Monthly Incentive Opportunities: Eligible to earn a monthly incentive bonus if store meets required sales & performance goals.
• Our Shoe Discount: Of course, we’ll help fill your closet with Sam Edelman shoes with our 50% discount, but we’ll also have you covered across all Caleres’s retail stores – Famous Footwear, Naturalizer, and Allen Edmonds with a 30% Associate Discount!
• Contest Rewards: Embrace the fun of friendly competition through our engaging contests, where our winners are celebrated with exciting prizes!
• Get Paid When You Want: Love an early pay day? Get paid as you earn (without the fees) with Dayforce Wallet.
• Employee Assistance Programs. Receive 24/7 access to a comprehensive suite of individual support options, including emotional support, work‑life solutions, legal guidance, financial resources and more, via online & phone.
• Benefit Offerings: We offer PTO, Medical benefits and 401(k) for our full‑time associates. To learn more details about our Total Rewards package, visit yourcaleres.com.

Preferred Qualifications & Education

• High School Diploma/GED
• Some retail store management experience or relevant management experience in lieu
• Able to build constructive and effective relationships within store
• Demonstrates an ability to communicate positively with store associates at all levels.
• Must exercise independent judgment and discretion partnering with Store Sales Manager as needed
• Strong working knowledge of general retail practices and procedures
• Ability to work effectively within a team
• Ability to work a flexible schedule to meet the needs of the business, including holidays, nights, weekends and extended hours

Physical Requirements And/or Environment

• Ability to regularly lift up to 40 lbs. from floor level to above shoulder height utilizing appropriate equipment and safety techniques
• Ability to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Ability to be mobile on the sales floor for extended periods of time.

Sam Edelman is part of Caleres Inc., a diverse portfolio of 15 global footwear brands including Famous Footwear, Naturalizer, Vionic, Dr. Scholl's, Allen Edmonds, and many more. Caleres' legacy includes more than 140‑years of craftsmanship, a passion for fit and business savvy, with a mission to continue to inspire people to feel great…feet first.

Caleres is an Equal Opportunity Employer by choice. We believe our company should be as diverse as the consumers we serve. We seek and engage talented individuals from all backgrounds, ethnicities, genders, lifestyles, and belief systems.

Caleres and Sam Edelman are invested in our Associates. We regularly review our pay matrices and update appropriately based on need. Starting pay is determined by several factors, including relevant skills, qualifications, and experience. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. To review all associated benefits, visit yourcaleres.com.

Fraudulent Recruiting Disclaimer: Please beware of fraudulent recruiting. Legitimate Caleres, contacts will use @caleres.com email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Caleres employee, refer to our fraudulent recruiting statement.