Full-Time Assistant Manager

Hot Topic; Concord (CA); On-site; USD 28,929 - 34,440; Full time

Job summary

Hot Topic in Concord, CA seeks a Full-Time Assistant Manager to lead the loudest store in the mall. Youll support the Store Manager in achieving store objectives with regard to sales targets, recruiting, and development.

Youre Harry Potter and Luke Skywalker rolled into one; you can handle anything that comes your way while driving sales and building lifelong relationships with our customers. At least 1–2 years of retail store management experience is preferred, with strong communication,

Qualifications

• 1–2 years of retail store management experience.
• Strong communication, recruiting, operations, and people development skills.
• High school diploma or GED required.
• Ability to stand and lift up to 50 pounds.
• Retail is fast-changing; energy and teamwork are valued.

Responsibilities

• Support Store Manager to achieve sales plan and comp sales goals.
• Recruit, develop, and retain a collaborative, passionate team.
• Promote products and engage customers via promotions and social channels.
• Lead operational excellence: payroll, scheduling, merchandising.
• Monitor shrink and loss prevention, and manage associate schedules.
• Communicate with retail leadership and HQ on trends and feedback.
• Run sales reports and use data to guide strategy.
• Merchandise the store using planograms and execute promos on time.
• Develop a team of high-performing, customer-focused associates.

Skills

Retail management

Customer service

Hiring & development

Operations

Education

High school diploma or GED

Job description

At Hot Topic, were passionate about a few things: music, pop culture, and creating the most amazing in-store experience for our customers and employees.
Were on the search for a Full-Time Assistant Manager that will help lead the loudest store in the mall. Youll support the Store Manager in achieving store objectives with regard to hitting sales targets, recruiting, and development. Youre Harry Potter and Luke Skywalker rolled into one; you can handle anything that comes your way while driving sales and building lifelong relationships with our customers.

What Youll Do

• Support your Store Manager in achieving the sales plan and/or comp sales goals. Its not all about the Benjamins, but then it kind of is
• Help recruit, develop, and retain a super collaborative, passionate team to run your store alongside you
• Youre the stores #1 fan youll create buzz and customer engagement through promotion of new products, use social media platforms, and additional benefits such as BOPIS and curbside pickup
• Provide leadership around running an operationally sound business; youll bring the right balance of ops, delegation/autonomy, and customer-first selling practices
• Keep watch (like the Nights Watch) on shrink/loss prevention, payroll hours, and associate schedules
• Collaboratively communicate with retail leadership and HQ partners on trends & customer feedback
• Run sales reports and use data to help guide your strategy to hit sales targets
• Youll merchandise the store in a compelling way, leveraging planograms as a guide, while launching all promos on time. In short, youll deliver the goods!
• Every Frodo needs a Fellowship! In partnership with your Store Manager, youll develop your team of loyal associates that are high-performing and customer-focused

What Youll Need

• At least 1-2 years of retail store management experience. If you love music and pop culture, youre in the right place!
• Youve led teams to success and want to experience more of it. Youll have skills to pay the bills: communication, recruiting, operations (payroll, reporting, scheduling, merchandising), and be a developer of your peeps
• You have Avenger-like skills: communication, time management, professionalism, operations, and a drive to develop your peeps
• A high school diploma or GED equivalent. If you have a degree, even better
• Roll with the punches. Retail is a fast-changing industry and you like catching curveballs thrown your way
• The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds

$20.65 - $24.80 an hour
Please note the pay range for this position starts as listed in the job posting, but other factors such as an individuals education, location, meeting the minimum job requirements for the role, training and experience, will determine the final salary for potential new hires.