Full Time Asset Protection Officer

Harristeeter; Charlotte, Northern (NC, KY); Hybrid; USD 21,000 - 28,000; Full time

Job summary

Harris Teeter in Charlotte, NC seeks an Asset Protection Officer to support store operations focusing on external theft prevention, integrity and safety. The role involves visible deterrence, alarm response, and case management in alignment with department standards.

You will train associates, supervise loss-prevention activities, and collaborate with management during critical incidents, including potential court testimony when required.

Qualifications

• High school diploma or GED and 1 year of retail experience.
• Ability to engage professionally with customers, shoplifters, and law enforcement.
• Ability to remain calm in stressful situations and de-escalate critical incidents.
• Must be 18 years of age.

Responsibilities

• Take a proactive approach to theft resolution as a visible deterrent.
• Respond to Purchek alarm activations to engage within the department standard.
• Rotate between multiple entry/exits opposite the guard service on duty.
• Complete shoplifting apprehensions, preventions, and case management entries.
• Work shifts including mornings, mid-shifts, nights, and seven days a week.
• Coach, teach, and train associates with Asset Protection initiatives.
• Observe and report acts of associate dishonesty to supervisor.
• Support Emergency Response Team for major incidents in multiple areas.

Skills

Customer engagement

De-escalation

Law enforcement interaction

Education

High school diploma or GED

Job description

The Asset Protection Officer will assist store operations with the execution of all department initiatives with focus on external theft prevention/resolution, integrity, and safety in their assigned location(s).

What You’ll Do

• Take a proactive approach to theft resolution as a visible deterrent
• Respond to Purchek alarm activations to engage within the department standard
• Rotate between multiple entry/exits, opposite the guard service on duty
• Standing for extended periods of time
• Complete shoplifting apprehensions, preventions, and complete case management entries in compliance with policy RO-40 and department standards
• Work a variety of shifts including mornings, mid-shifts, and nights with availability (7) days a week
• Maintain open dialogue with the location Management team
• Coach, teach, and train all associates with Asset Protection initiatives while leading by example
• Observe and report any acts of associate dishonesty to supervisor
• Complete Asset Protection support visits as directed by supervisor
• Assist with critical incidents as directed by supervisor
• Support department as a member of the department’s Emergency Response Team for major critical incidents in multiple geographic areas
• When required, testify in criminal court proceedings on behalf of Harris Teeter
• Follow supervisor's directions regarding additional job responsibilities
• Follow company's attendance policy by coming to work on time, when scheduled, and in proper uniform
• Follow company's safety policies and procedures
• Other duties as may be assigned or required

As an associate, you are a key part of our success. You represent our values every day and help bring our purpose to life. Through the 5Es, you can lead from any role by showing up with care, pride, and a commitment to doing your best work—for your team, our customers, and the company.

• Envision: Understand how your job makes a difference. Know the “why” behind your tasks and how they support your team and store goals. Ask questions if something doesn’t make sense and speak up with ideas to help things run better.
• Energize: Bring a positive attitude and energy to work every day. Greet others with kindness, support your teammates, and celebrate wins—big or small. Stay focused, even during busy times, and help lift others up when things get tough.
• Enroll: Be a team player. Listen, share your ideas, and ask how you can help. Get to know your coworkers and learn what they do. Make sure everyone feels welcome and included by showing respect and care.
• Enable: Take pride in learning and growing. Ask for help when you need it and look for ways to get better every day. Use the tools and resources available to you. Offer to help train new associates or show someone how to do something the right way.
• Execute: Do your job well and take ownership of your work. Be on time, follow through, and ask questions if you're unsure. Pay attention to detail, follow safety and quality standards, and take pride in doing things the right way the first time.

What You Bring

• High school diploma or general education degree (GED) and one year of retail experience
• Ability to professionally engage with customers, shoplifters, and law enforcement
• Ability to remain calm in stressful situations and de-escalate critical incidents
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Other Qualifications:

Must be 18 years of age

Physical Demands:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment:

While performing the duties of this Job, the associate is frequently exposed to wet, cold, warm and/or humid conditions and moving mechanical parts. The associate is occasionally exposed to fumes or airborne particles. The noise level in the work environment is usually moderate to loud.

Job Title: Asset Protection Officer
Job Code: 057
Department: Asset Protection
Reports To: Asset Protection Specialist
Supervises: N/A
FLSA Status: Hourly
Location: Retail

Additional Information

• Posting Date: Sep 1, 2026

You will be eligible for Harris Teeter’s group benefit plans that pertain to your position upon the completion of applicable waiting periods. Your eligibility for these benefits is subject to the terms of the applicable plan and Harris Teeter policy.

CHARLOTTE, NORTH CAROLINA, STORE 366 - RIVERBEND VILLAGE

Requisition #: 2620642

All warehouse associates must be 18 years of age or older.

Equal access to employment, services and programs is available to all persons. It is the policy of Harris Teeter to provide equal opportunity for all applicants and candidates for employment and to administer all human resource practices such as recruiting, hiring, promoting, and all other terms, conditions, and privileges of employment in a manner which does not discriminate on the basis of race, color, sex, disability, age, national origin, religion, sexual orientation, gender identity, genetic information or any other characteristic protected by applicable law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the organization.