Full-Time Admin. Coordinator and Customer Experience

The TJX Companies, Inc.; Highland Village (TX); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health benefits

Paid holidays

Job summary

TJ Maxx, part of The TJX Companies, Inc., invites you to join a dynamic retail team where growth and achievement are encouraged. In this role, you will support store management with administrative tasks, engage customers to deliver an excellent shopping experience, and help keep the sales floor clean and organized.

You will participate in interviewing and onboarding, maintain associate files, assist with scheduling and expense monitoring, and help ensure proper coverage for a positive customer

Qualifications

• 1 year retail experience and 6 months leadership experience.

Responsibilities

• Creates a positive internal and external customer experience.
• Promotes a culture of honesty and integrity; maintains confidentiality.
• Takes an active role in the hiring process (scheduling interviews, reference checks).
• Maintains Associate personnel files.
• Performs daily cash office functions and maintains cash office standards.
• Supports Operations Assistant Store Manager with scheduling, expense account monitoring, supply inventory and requisition.
• Maintains proper Associate coverage in service areas for a positive customer experience.
• Supports and responds to coverage needs throughout the store.
• Ensures store team executes tasks and activities according to store plan; prioritizes as needed.
• Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates.
• Provides and accepts recognition and constructive feedback.
• Partners with Management on Associate training needs to increase effectiveness.
• Ensures adherence to all labor laws, policies, and procedures.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Promotes credit and loyalty programs.
• Supports and participates in store shrink reduction goals and programs.
• Promotes safety awareness and maintains a safe environment.

Skills

Customer service

Communication skills

Organizational skills

Multi-tasking

Team leadership

Training others

Job description

TJ Maxx

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world's leading off-price retailer.

Job Description:

Opportunity: Grow Your Career

Supports store management in the execution of store related administrative functions. Ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.

• Creates a positive internal and external customer experience
• Promotes a culture of honesty and integrity; maintains confidentiality
• Takes an active role in the hiring process (scheduling interviews, conducting reference checks, etc.) and in the onboarding process of new Associates
• Maintains Associate personnel files
• Performs daily cash office functions and maintains cash office standards
• Supports Operations Assistant Store Manager with scheduling, expense account monitoring, supply inventory and requisition
• Maintains proper Associate coverage in service areas for a positive customer experience
• Supports and responds to coverage needs throughout the store
• Ensures store team executes tasks and activities according to store plan; prioritizes as needed
• Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
• Provides and accepts recognition and constructive feedback
• Partners with Management on Associate training needs to increase effectiveness
• Ensures adherence to all labor laws, policies, and procedures
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Promotes credit and loyalty programs
• Supports and participates in store shrink reduction goals and programs
• Promotes safety awareness and maintains a safe environment

Who We're Looking For: You.

• Able to work a flexible schedule, including nights and weekends
• Outstanding communication and organizational skills with attention to detail
• Capable of multi-tasking
• Able to respond appropriately to changes in direction or unexpected situationsTeam player, working effectively with peers and supervisors
• Able to train others
• 1 year retail and 6 months of leadership experience

Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Applicants with arrest or conviction records will be considered for employment.

Address:

3192 FM 407

Location:

USA TJ Maxx Store 1051 Highland Village TX

This position has a starting pay range of $14.00 to $14.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.