Full time
Piper & Leaf Tea Co.
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Benefits offered by this job
Job summary
Piper & Leaf Tea Co. is seeking a Kitchen Production Manager to lead our blending and manufacturing operations on the production floor. You will ensure quality, safety, and efficiency while coordinating with leadership to meet daily goals.
You will manage blending accuracy, equipment operation, and team development, driving continuous improvement and strong production discipline in a fast-paced kitchen environment.
Qualifications
- Must possess and be willing to immediately complete the ServSafe Manager Certification.
- Familiarity with working in a food production, brewery, or agricultural environment is highly preferred.
- Proficiency in computer systems and inventory management tools is required.
Responsibilities
- Lead the production floor with attention to detail and drive for execution.
- Oversee blending, QA checks, and waste reduction to ensure quality.
- Operate and coordinate teabagger/enveloper machinery and maintenance tasks.
- Coach and supervise production staff; develop training programs with leadership.
Skills
Education
Job description
Lacey's Spring, United States | Posted on 07/10/2026
Job Title:Kitchen Production Manager FT
Company: Piper and Leaf Tea Co. | Location: Lacey's Spring, AL
At Piper& Leaf Tea Co., you are the Team Captain of ourTeablending andmanufacturingoperations. You are the critical link betweenraw,artisanal ingredients and the final product that our guests love. Youbalance thedelicate art of tea blending with the rigorous science ofproduction efficiency.Your purpose is to "Serve the Joy" byensuring that every batch of tea meetsouruncompromising qualitystandards, that our production machinery runs flawlessly,and that yourteamoperatesin a safe and accountable environment.Youareentrusted with our most closely guarded proprietary recipesandareresponsible forexecuting the daily game plan to keepour shops andfulfillmentteamfully stocked, aligning dailyexecution with long-termcompanyobjectives.
will report directly to the Production Director and supportthePiper & Leaf’scommitment toServethe Joy.
Your missionis to lead the production floor with an eye for detail and a driveforexecution. You will perform the following duties with precision:
ProprietaryExecution: You meticulously blend tea according to companystandards andpreciseratios,maintainingconfidentialityregardingproprietaryrecipes and processes.
Sensory QA:You perform regular quality control checks on raw ingredientsand finishedblends,identifyinginconsistencies in flavor, aroma, orvisualcomposition before they reach the customer.
WasteReduction: You activelymonitoringredient usage tominimizewasteand maximize yield without cutting corners onquality.
MachineryOperation: You own the operation of the teabagger/enveloperandother essential production machinery.
PreventativeMaintenance: You are the first line of defense againstdowntime.Youtroubleshoot minor mechanical issues, perform regular cleaningandmaintenance on the equipment, and coordinate withoutside vendorsfor majorrepairs.
Coaching& Development: You train, schedule, and supervise theproductionstaff. You do not just give orders; you empower your team,teaching them the"why" behind our processes. You also workclosely with the leadershipteamto develop and implement structuredtraining programs for all staff.
CultureBuilding: You lead by example to balanceasupportiveworkspacewith professional accountability. You hold the team to Piper &Leaf'sCode of Conduct and quality standards.
ShiftHuddles: You weekly check-ins to communicate the
production game plan, address bottlenecks, and celebrate team wins.
StockManagement: You manage inventory levels of raw botanicals, teas,andpackaging materials. You conduct regular,highlyaccuratephysical auditsof ingredients and finishedproducts.
Supply ChainCommunication: You forecast production needsandcommunicatetimelysupply shortages to the procurement team,providing enoughlead time to prevent manufacturing delays.
Documentation:You ensure all batch tracking, inventory reporting,andproductionlogs are filled out accurately and consistently.
Cross-DepartmentAlignment: You collaborate closely with the Production andFarm Director,as well as the Fulfillment and Sales teams, to manage theoverallproduction schedule. You ensure daily goals align perfectly withbroadercompanyobjectivesand business demands.
Insight &Reporting: You provide regular updates, performance metrics, and operational insights directly to leadership, keeping them informed offloorrealities.
ContinuousImprovement: You actively pursueanunderstanding ofPiper &Leaf operations, consistently bringing freshideas to leadership onhowto improve efficiency, productivity, and safety.
We arelooking for a specific hybrid of mechanical aptitude andleadershipqualities.A successful candidatedemonstrates:
ProcessObsessive: You thrive on organization and routine. You are highlymethodical and execute responsibilities independently with minimalsupervision.
ProblemSolver: You are not intimidated by machines. You possess a troubleshooting mindset and are comfortable learning the physical mechanicsof industrial food packaging equipment.
Team Builder:You possess interpersonal skills. You are able to understand and give clear,accurate verbal and written directions.
Student: You are committed to personal and professional development. You actively read assigned materials to gain insights into management and production best practices, pursuing a comprehensive understanding ofPiper & Leaf's sales, culture, and vision.
Integrity: You demonstrate unquestionable integrity, sensitivity to confidential matters, and professional discretion. You can be trusted with sensitive company data and proprietary recipes.
Must possess be willing to immediately complete the ServSafe Manager Certification.
Familiarity with working in a food production, brewery, or agricultural environment is highly preferred.
Proficiency in computer systems and inventory management tools is required.
To perform this job successfully, you must be able to withstand the physical realities of high-volume, kitchenproduction environment. Requirements are non-negotiable for safety and workflow.
Required to stand and walk for long periods (entire shifts) on hard surfaces (e.g., concretefloors).
Must be able to safely relocate loads up to 60 lbs independently. This involves pushing, pulling, lifting, or carrying heavy inventory (bulk tea sacks, large ingredient bins).
Frequent ascending/descending of ladders, stairs, and ramps.
Frequent rotation and use of wrists, spine, and upper extremities. Precision work is required around fast-moving equipment, requiring excellent hand-eye coordination.
Must distinguish, with high accuracy, differences in intensity or quality of flavors and odors for quality control. Must visually differentiate accurately between similar tools, ingredients, and resources.
Direct, daily work with and around raw herbs, fruits, dairy products, tree nuts, and fine tea dust. You must be able to comfortably work in an environment with high levels of airborne botanical particulates.
Safely working in manufacturing environments involving hotequipment, moving mechanical parts, industrial cleaning chemicals, varying warehouse temperatures, and other risk factors.
Production Schedule Weekdays. Standard 30-40 hour work week with flexibility for morning and afternoon shifts.
Flexibility to adjust to Seasonal Harvest and Order needs.
Ability to attend and participate in required team meetings, huddles, and training sessions.
Starting at $19.00 / hour + Benefits (based on experience and abilities).
Access to Corporate Partnerships and merchandise.
Generous discounts on our teas and products.
Policies to support work-life balance.
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