Full-Stack Software Engineer

SupportFinity™; New York (NY); On-site; USD 130,000 - 150,000; Full time

Benefits offered by this job

Company-paid medical, dental, and vision coverage

Generous paid leave that increases over time

401(k) plan with company match

Flexible Spending Account

Job summary

SupportFinity™ is seeking a driven and collaborative Full Stack Software Engineer to join their engineering team in New York. You will be responsible for scaling and improving the technical systems while contributing to innovative tech-driven initiatives.

The ideal candidate should have 3+ years of experience, strong knowledge in Ruby on Rails and React, and familiarity with cloud infrastructure. SupportFinity™ offers a competitive salary range between $130,000 to $150,000, along with comprehensive benefits.

Qualifications

• 3+ years of professional experience as a Full Stack Software Engineer with web development exposure.
• Experience with Ruby on Rails and TypeScript preferred.
• Familiarity with performance optimization or scalability.

Responsibilities

• Participate in the development of new features and improvements.
• Ensure reliability and performance of applications.
• Diagnose and resolve technical issues.

Skills

Full Stack Software Engineer experience

Ruby on Rails

JavaScript and React

Problem-solving skills

Cloud infrastructure familiarity

Database architecture understanding

Tools

PostgreSQL

Heroku

AWS

Job description

About The Information

The Information is the go-to source of in-depth reporting for the most influential leaders in technology and business. Founded in 2013 and headquartered in San Francisco, our original, high-quality journalism has the power to inform the most consequential decisions shaping our future, and we’ve built a community of 700,000 active readers who depend on us to do just that. We have a financially healthy business, plenty of capital, and big ambitions to grow our team and business.

About The Role

Our engineering team, within our business division, is looking for a driven and collaborative product engineer to help scale, improve, and maintain the technical systems that power our business. In this role, you’ll work on building new features, enhancing existing ones, and ensuring the stability and reliability of our platform. Along the way, you’ll contribute ideas for improving our systems and identifying opportunities for tech-driven initiatives that move the needle for the business, while also troubleshooting and resolving issues to support a seamless user experience, for both our internal teams and our end users.

What You’ll Do

• Participate in the development of new features and improvements, adhering to best practices and ensuring code quality.
• Continuously improve technical systems to align with evolving business needs.
• Ensure the reliability and performance of our internal and external facing applications through proactive support and maintenance.
• Propose and implement tech-driven ideas to move the needle for the business.
• Diagnose and resolve technical issues to enhance system stability and user experience.
• Engage in code reviews to share feedback and exchange ideas with peers.
• Contribute to a culture of learning and teaching by sharing knowledge and supporting team development.
• Evolve into a subject matter expert (SME), becoming the go-to engineer for an area of our business.

Qualifications

• 3+ years of professional experience as a Full Stack Software Engineer, with exposure to web development.
• Familiarity with cloud infrastructure, such as Heroku and Cloudflare (which we use), AWS, or similar platforms.
• Strong problem-solving skills and the ability to debug technical challenges.
• Effective communication and teamwork skills, with a collaborative mindset.
• A willingness to learn, share knowledge, and grow with the team.
• Experience working in Ruby on Rails, with TypeScript preferred.
• Experience working in JavaScript and React.
• Experience working in relational databases (e.g., PostgreSQL).
• Understanding of database architecture.

Bonus Qualifications

• Experience building with AI (Claude, Cursor, Copilot, OpenAI, Gemini) as well as Langsmith/Langchain.
• Experience with performance optimization or scalability.
• Familiarity working with a CDP platform like Segment, CustomerIO, or BlueConic.
• Experience working in Media / Journalism.

Why Join Us?

At The Information, you’ll have the opportunity to work with a team of passionate professionals, shaping the future of tech and business journalism. We’re committed to fostering a collaborative, inclusive environment where innovative ideas thrive. If you’re excited about the chance to make an impact with your marketing expertise and help grow a brand that’s setting the standard for quality journalism, we’d love to hear from you.

Benefits

• Company-paid medical, dental, and vision coverage for employees and their dependents.
• Basic life insurance.
• Generous paid leave that increases over time.
• A parental leave policy for new parents.
• 401(k) plan with company match.
• Flexible Spending Account.
• Additional benefits include commuter benefits, gym and fitness stipend, and phone reimbursement.
• A highly professional, inclusive, diverse workplace with a zero-tolerance policy for harassment.

We can only accept applications from those eligible to live and work in the United States.

Salary Range: $130,000 - $150,000 USD Annually + Bonus + Benefits.

The salary range posted is based on the company's good faith belief at the time of the posting. Actual compensation may vary above or below this range based on factors such as location, work experience, and skill level.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to diversity and to building an inclusive environment for people of all backgrounds and ages.