Full Stack Engineer 5 - Global Workforce Services - AI Automation

Capital One; Richmond (VA); On-site; USD 209,000 - 262,000; Full time

Job summary

Capital One is seeking a Full Stack Engineer 5 to drive AI automation across Global Workforce Services. You will lead teams building microservices and real-time AI interfaces, architect scalable cloud-based solutions, and integrate AI capabilities into enterprise systems. Mentoring and cross-team collaboration are essential.

The role emphasizes modernization using Next.js, React, TypeScript, Python, and Node.js, with a focus on reliability and performance in a hybrid enterprise environment.

Qualifications

• Bachelor's degree in Computer Science or a related quantitative field.
• At least 6 years of software engineering experience (internship excluded).
• At least 3 years of experience with public cloud platforms (AWS, GCP, Azure).

Responsibilities

• Lead a portfolio of diverse technology projects and a team of developers.
• Architect performant, responsive front-end interfaces using Next.js/React/TypeScript.
• Build resilient microservices and APIs with Python/FastAPI and Node.js/TypeScript.
• Integrate AI agent capabilities into core enterprise systems via tool- and function-calling.
• Design and align platform roadmaps and shared services with architects and product leaders.
• Provide technical leadership and mentor engineers across multiple teams.

Skills

Distributed microservices

Front-end React/TypeScript

Python/FastAPI

Node.js/TypeScript

Cloud platforms (AWS/GCP/Azure)

Open source tooling

Mentoring engineers

System architecture

CI/CD & IaC

Observability & performance

Education

Bachelor's Degree in Computer Science or related field

Job description

Full Stack Engineer 5 - Global Workforce Services - AI Automation

Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors who solve real problems and meet real customer needs. We are seeking Full-stack Software Engineers who are passionate about leveraging cutting-edge open source frameworks and emerging technologies. In this role, you’ll be at the forefront of driving a major transformation across Capital One. At Global Workforce Services, we are the engineering team powering Capital One’s enterprise facilities and physical security across a hybrid landscape of SaaS, COTS and custom applications. Supporting a +10,000 device IoT footprint that impacts thousands of associates and customers daily, we are transforming how we manage IoT and deliver software using state of the art AI, autonomous agents and RAG pipelines.

What You’ll Do:

• Lead a portfolio of diverse technology projects and a team of developers with deep experience in distributed microservices, and full stack systems to create solutions that help meet regulatory needs for the company
• Frontend Development: Architect performant, responsive web interfaces and real-time streaming AI chat/agent interfaces using modern frameworks (Next.js, React, TypeScript, Tailwind CSS).
• Backend Systems & APIs: Build resilient, high-throughput microservices and APIs (Python/FastAPI, Node.js/TypeScript) with support for Server-Sent Events (SSE) and WebSockets for real-time AI responses.
• System Integration: Integrate AI agent capabilities into core enterprise systems, databases, third-party APIs, and legacy software via tool-calling and function-calling paradigms.
• Architect and integrate heterogeneous AI systems - including rule-based, retrieval-augmented, and generative components - into unified production pipelines
• Share your passion for staying on top of tech trends, experimenting with and learning new technologies, participating in internal & external technology communities, mentoring other members of the engineering community
• Collaborate with digital product managers, and deliver robust cloud-based solutions that drive powerful experiences to help millions of Americans achieve financial empowerment
• Provide technical leadership across multiple teams, shaping system architecture and long-term technology direction
• Drive end-to-end design and implementation of large-scale, distributed, or cloud-native systems with high reliability and performance requirements
• Partner with architects and product leaders to define platform roadmaps and shared services strategy

Basic Qualifications:

• Bachelor's Degree or higher in Computer Science or a related quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Engineering)
• At least 6 years of experience in software engineering (Internship experience does not apply)
• At least 3 years of experience with public cloud platforms (AWS, GCP, Azure), cloud-based productivity tools, or virtualization technologies

Preferred Qualifications:

• Master’s Degree in Computer Science or a related field +2 years experience building production RAG pipelines (chunking, embeddings, vector indexing, graph RAG, or fine-tuning).
• +2 years experience leveraging Agentic patterns (Tool Calling, ReAct loops, Plan-and-Execute, Multi-Agent Collaboration).
• +2 years with LLM orchestration frameworks (LangChain, LangGraph, LlamaIndex, Semantic Kernel) and model APIs (OpenAI, Anthropic, Bedrock, Ollama, Hugging Face).
• +2 year experience building agentic AI systems and agentic workflows
• +2 year experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, CUDA, or Golang
• +2 years Experience right-sizing models, instance counts, and hardware types given requirements (e.g., context length, token inputs, token outputs)
• 9+ years of experience coding with more than two of the following: Go, Java, JavaScript/TypeScript, Python, Rust, C#, Scala
• 5+ years of experience contributing to open source frameworks
• 5+ years of experience with front-end JavaScript or TypeScript frameworks
• 5+ years of experience creating synchronous and asynchronous APIs
• 4+ years of experience with database and database management systems
• 4+ years of experience with CI/CD pipelines, infrastructure as code, and automated testing frameworks
• 4+ years of experience using Git-based version-control systems (e.g., Git, GitHub, Bitbucket)
• 4+ years of experience troubleshooting technical issues within cloud environments
• 3+ years of experience mentoring senior engineers and driving professional development within technical teams
• 2+ years of experience leveraging observability to identify and optimize performance bottlenecks in distributed systems
• 2+ year of experience leading architectural design reviews and influencing enterprise-wide technical standards and methodologies
• 1+ year of experience establishing and enforcing coding standards and design patterns across teams
• 1+ year of experience implementing observability and reliability practices at scale
• Experience influencing technology strategy at the portfolio or business unit level
• Experience leading cross-functional engineering efforts or large-scale technical initiatives

• McLean, VA: $229,900 - $262,400 for Full-stack Engineer 5
• Richmond, VA: $209,000 - $238,500 for Full-stack Engineer 5

Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws.

Capital One promotes a drug-free workplace.

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [e-mail]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to [e-mail]

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit.