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Kelly is seeking a software engineer to develop, configure, and test features for a call center product. The role includes onboarding new features and improving cost, quality, and performance, with internal user support, requirements analysis, and documentation.
Collaboration with stakeholders will follow Agile practices. The ideal candidate brings 1–3 years of programming experience, familiarity with software development processes, and a four-year degree in engineering, technology, or IT, or
Develop, configure, and test software features and applications for a call center product, including onboarding new features and improving application cost, quality, and performance. Provide internal user support, analyze business requirements, document work, and collaborate with stakeholders using Agile development practices.
The role seeks 1–3 years of programming or software development experience and experience with software development processes and Agile environments. A four-year degree in engineering, technology, or information technology, or equivalent experience, is specified; an IT-related degree and relevant internship are preferred, with recent graduates considered.