Full‑Service Banker & Relationship Builder

SouthState Bank, N.A.; Cleveland (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

SouthState Bank, N.A. in Cleveland, GA seeks a Universal Banker to serve as a full-service, single point of contact for customers in-branch. The role combines Teller and FSR responsibilities, delivering transactional support and account management while expanding customer relationships.

The position emphasizes customer service, product knowledge, and adherence to banking regulations. It includes opportunities to enroll customers in self-service tools and to contribute to branch growth.

Qualifications

• Education: High School diploma or equivalent.
• Experience: Cash handling, sales, customer service. Previous banking experience preferred.
• Specific Knowledge: Good interpersonal skills, good computer skills, ability to read, write, speak, and understand English.

Responsibilities

• Teller duties: processes transactions for savings, checking, and loan accounts; balances transactions daily; follows security procedures.
• FSR duties: opens new deposit accounts and handles services like stop payments, wire transfers, and maintenance within limits.
• Resolves customer problems with courtesy and directs difficult cases to appropriate sources.
• Encourages customer relationships and enrolls customers in self-service options.

Skills

Customer service

Cash handling

Sales

English proficiency

Banking regulations knowledge

Education

High School diploma or equivalent

Job description

SouthState Bank, N.A. in Cleveland, GA seeks a Universal Banker to serve as a full-service, single point of contact for customers in-branch. The role combines Teller and FSR responsibilities, delivering transactional support and account management while expanding customer relationships.

The position emphasizes customer service, product knowledge, and adherence to banking regulations. It includes opportunities to enroll customers in self-service tools and to contribute to branch growth.