Full Price - Full-Time Team Lead

Clarksoutlet; New York (NY); On-site; USD 42,000 - 62,000; Full time

Job summary

Clarks in Elmhurst, NY is seeking a Full Time Team Lead to oversee store operations and deliver strong sales performance. This role involves leading store teams, driving sales, and ensuring exceptional customer service in a busy retail environment.

The position requires training staff, managing inventory, and upholding loss prevention standards while representing the Clarks brand. You will report to the Store Manager and help maintain a welcoming workplace for colleagues.

Qualifications

• Experience leading retail teams and driving sales.
• Strong customer service and communication skills.
• Ability to train and coach staff on store policies and procedures.
• Attention to loss prevention and store standards.
• Ability to manage inventory and back-stock efficiently.

Responsibilities

• Serve as the Manager on Duty for the store in the absence of the Store Manager and Assistant Manager.
• Consistently deliver positive sales performance.
• Organize the store merchandise and back stock and ensure proper placement of product.
• Oversee the receipt of shipment and maintain a clean work environment.
• Assist in training and coaching employees on all policies and procedures.
• Provide excellent customer service.
• Upsell to customers on multiple pairs and accessories when appropriate.
• Represent and exemplify the Clarks Brand.
• Follow all policies and procedures related to loss prevention and shrinkage.
• Create a comfortable work environment for all colleagues.
• Physical Requirements: Standing for extended periods, frequent bending, climbing, moving ladders, lifting up to 50 lbs

Skills

Experience leading retail teams

Strong customer service and comms

Train and coach staff

Loss prevention awareness

Inventory and back-stock management

Job description

90-15 Queens Blvd, Elmhurst, NY 11373, USA

Job Description

Full Time Team Lead position at Clarks

Clarks is one of the world’s largest footwear companies. We offer a competitive benefits package and opportunities for growth. This role involves leading store operations and delivering strong sales performance.

Responsibilities

• Serve as the Manager on Duty for the store in the absence of the Store Manager and Assistant Manager
• Consistently deliver positive sales performance
• Organize the store merchandise and back stock and ensure proper placement of product
• Oversee the receipt of shipment and maintain a clean work environment
• Assist in training and coaching employees on all policies and procedures
• Provide excellent customer service
• Upsell to customers on multiple pairs and accessories when appropriate
• Represent and exemplify the Clarks Brand
• Follow all policies and procedures related to loss prevention and shrinkage
• Create a comfortable work environment for all colleagues
• Physical Requirements: Standing for extended periods, frequent bending, climbing, moving ladders, lifting up to 50 lbs

Qualifications

• Experience leading retail teams and driving sales
• Strong customer service and communication skills
• Ability to train and coach staff on store policies and procedures
• Attention to loss prevention and store standards
• Ability to manage inventory and back-stock efficiently

About Clarks

Clarks, based in Somerset, England, has been at the forefront of innovative shoemaking since its foundation in 1825. The brand has a long history of design and craftsmanship, including iconic models such as the Desert Boot and Wallabee.

This season, Clarks highlights its global campaign, For the World Ahead, and remains committed to equality of opportunity and fair treatment for all employees.