Fulfillment Support Supervisor, Full Time - 59th Street

Bloomingdale's Inc.; New York (NY); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Day-1 Medical, Dental, Vision Benefits

Competitive Pay

Flexible Scheduling

Employee Discount at Bloomingdale’s & Macy’s Stores

Job summary

Bloomingdale's Inc. in New York is seeking a Fulfillment Supervisor to lead a team responsible for fulfilling online customer orders. This role involves teaching packing techniques and ensuring customer satisfaction through effective team management.

The ideal candidate should have a high school diploma and 1-2 years of relevant experience, with strong interpersonal skills and the ability to work flexible retail hours. Competitive benefits and opportunities for growth are available.

Qualifications

• 1-2 years related experience in a similar role.
• Proven ability to communicate with diverse groups.
• Resourceful self-starter who works well independently.

Responsibilities

• Ensure fulfillment process is followed correctly.
• Teach packing policies to team members.
• Monitor and motivate team to meet objectives.

Skills

Strong interpersonal skills

Adaptability to changing priorities

Teamwork

Education

High School Diploma or equivalent

Job description

• Day-1 Medical, Dental, Vision Benefits for eligible colleagues
• Competitive Pay
• Paid Time Off
• Flexible Holiday Time-Off & Flexible Scheduling
• Instant access to earned wages with PayActiv
• Enhanced benefits: pet, home & auto insurance & more
• 401(k) plan options available
• Bonus earning opportunities
• Growth potential opportunities
• Employee Discount at Bloomingdale’s & Macy’s Stores

About

Bloomingdale’s makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale’s like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way.

Job Overview

The Fulfillment Supervisor leads a team of colleagues who are responsible for the completion of the fulfillment process for Customer orders generated online. The Supervisor drives fulfillment Best Practices and achieve store productivity compliance. They teach packing policies & techniques to ensure every customer receives their package in excellent condition. The Supervisor sets high standards and motivates the store team to meet objectives that augment the customer experience.

Essential Functions

• Follow up with team members to ensure process is followed
• Embraces and utilizes technology
• Participate in other support functions and/or assist the in-store customer as needed

Qualifications and Competencies

• High School Diploma or equivalent required
• 1-2 years related experience
• Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers
• Resourceful and able to adapt quickly to changing priorities
• Resourceful self-starter, works well independently as well as part of a team
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays

Physical Requirements

• Position requires prolonged periods of standing/walking around store or department
• May involve reaching, crouching, kneeling, stooping, color vision and climbing ladders
• Frequent use of computers and other technology necessary to perform job duties, including handheld electronic equipment.
• Frequently lift/move up to 50lbs

This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy’s, Inc. reserves the right to amend this job description at any time. Macy’s, Inc. - including Macy’s, Bloomingdale’s, and Bluemercury - is an equal opportunity employer, committed to a diverse and inclusive work environment.