Fulfillment Specialist

Fastenal Co.; Kalamazoo (MI); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health insurance

401(k) with employer contribution

Paid vacation and holidays

Job summary

Fastenal is seeking a Fulfillment Specialist in Kalamazoo, MI. This full-time role covers local route deliveries, replenishment of vending programs, and maintaining equipment for our branch at 3620 Miller Rd, Kalamazoo.

The position emphasizes customer service, organization, and efficient multitasking in a fast-paced environment, with responsibilities spanning deliveries, stock replenishment, and order fulfillment.

Qualifications

• Must be 18 years or older.
• Valid driver’s license in the state/ country of location.
• Proficient written and verbal communication skills.

Responsibilities

• Make deliveries with company vehicle to fulfill inventory at customer sites.
• Perform replenishment and maintenance of vending equipment.
• Interact with customers during deliveries and service calls.
• Place and fulfill orders at customer sites.
• Support branch success with additional duties as needed.

Skills

Communication

Customer service

Organization

Attention to detail

Teamwork

Multitasking

Self-motivation

Tools

Driver's license

Job description

Job Information

Title: Fulfillment Specialist

Type: Full-time

Location: Kalamazoo, MI 49001

Departments: Sales

Published: September 25, 2026

End Date: 10-02-2026

OVERVIEW

Embark on your journey as a Full-time Fulfillment Specialist, where you'll take charge of delivering excellence by replenishing inventory solutions and managing our industry leading vending program. If you thrive on being on the move, this role offers a dynamic local route, servicing customer needs daily. From making deliveries, to performing replenishments of our managed inventory programs, and maintaining equipment, you'll be at the forefront of our innovative solutions. This position is for our branch located at 3620 Miller Rd, Kalamazoo, MI 49001.

3620 Miller Rd, Kalamazoo, MI 49001

MIKAL Public Store

Full-time Shift(s): MON TUE WED THU FRI 8:00am - 4:00pm

RESPONSIBILITIES

• Making deliveries with a company vehicle to fulfill inventory at customer sites
• Performing replenishment and general maintenance of vending equipment
• Interacting with our customers while making deliveries
• Placing and fulfilling orders at customer sites
• Performing other duties as needed to ensure branch success

REQUIRED POSITION QUALIFICATIONS

• 18 years of age or older, due to the nature of work
• Possess a current full valid driver's license issued in the country where the job is located (including successful completion of any applicable graduated license program for your state or province) as well as the ability to meet our driving record requirements to use a company vehicle, as needed
• Proficient written and oral communication skills
• Proficient computer skills
• Learn and perform multiple tasks in a fast paced environment
• Demonstrate strong organization, planning and prioritizing abilities
• Highly motivated, self directed and customer service oriented
• Demonstrate attention to detail and strong sense of urgency
• Work independently as well as in a team environment
• Demonstrate our core values of ambition, innovation, integrity and teamwork
• Lift, slide, carry and lower packages that typically weigh 25lbs-50lbs and may weigh up to 75lbs
• Pass the required drug screen (applicable in the US, Puerto Rico and Guam ONLY)
• Pass a background check, required by a customer/contract serviced by this location

PREFERRED POSITION QUALIFICATIONS

• Previous customer service or industry related work experience

TRAINING & DEVELOPMENT

Our mission within Fastenal's School of Business is to collaboratively maximize the potential of each employee by consistently providing efficient, effective, and engaging learning opportunities to drive improved work performance. The experience includes on-the-job, online, instructor led classroom and virtual trainings which will equip you with the knowledge, skills and strategies to be successful in your role and grow with the company.

ABOUT US

Since 1967 Fastenal has grown as a distributor of industrial and construction supplies from a single branch to a Fortune 500 company with over 3,000 servicing locations, each providing tailored local inventory and personal service for our customers. As we've expanded across the world, we've retained a core belief in people and their ability to accomplish remarkable things - if given the opportunity. From this philosophy stems an entrepreneurial culture that challenges every employee to run their own business, create their own success, and advance to become company leaders.

As a growth company with a solid financial position, we are committed to training, promoting from within, and creating opportunities for our employees. If you have an entrepreneurial spirit and are looking to make your mark as part of an elite growth company, you won't find a better fit than Fastenal.

FULL-TIME BENEFITS

Fastenal offers a competitive benefits package to all full-time employees. This package includes Health, Life, Long Term Disability, and Dental Insurance, in addition to, paid vacation, sick leave, holidays, and 401(k) with an employer contribution.