Fulfillment/Retail Associate - Runner

KEH, Inc.; Smyrna (GA); On-site; USD 30,000 - 35,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

HSA/FSA

Disability insurance

Life insurance

401(k) match

Paid time off

Pet Insurance

Camera gear discounts

Job summary

KEH Camera is seeking a Retail/Fulfillment Associate to join our warehouse team in a full-time, in-person role. You will bridge the retail floor and inventory warehouse, ensuring efficient retrieval of inventory and timely fulfillment of in-store pickup orders.

The ideal candidate is customer-focused, detail-oriented, and capable of handling pressure while delivering quality service. Weekend availability is required, and duties include stocking, picking, and assisting with fulfillment tasks.

Qualifications

• Customer-focused attitude with a desire to provide great customer service.
• Excellent attention to detail.
• Problem-solving and conflict resolution skills.
• Ability to handle pressure, stay calm and respond to challenging inquiries.
• Quality focused.
• High school diploma or equivalent required

Responsibilities

• Respond promptly to requests from retail associates for specific inventory.
• Navigate warehouse efficiently to locate requested items.
• Safely package and transport equipment between the warehouse and retail space.
• Process orders for in-store pick-up in a timely manner.
• Use internal systems to locate items within the inventory warehouse.
• Maintain a positive, empathetic, and professional attitude always.
• Assist in fulfillment operations such as picking, packing, stocking, and cycle counts when not assisting the retail store.
• Weekend availability required.

Skills

Customer service

Attention to detail

Problem solving

Pressure handling

Quality focus

Education

High school diploma or equivalent

Job description

***This is a full-time, in-person, warehouse position***

The original camera re-commerce company, KEH has always envisioned a better way to support the passion and profession of photography. Serving the camera community since 1979, KEH has become the largest curated market for field-tested, expert-graded photo and video equipment in the industry.

At KEH Camera, we’re passionate about making photography accessible and sustainable by buying and selling pre-owned camera gear. We are the go-to resource for photographers, offering high-quality equipment at great prices while extending the life of gear for a global community of creatives.

Come join our warehouse team of a passionate, customer-focused environment where photography enthusiasts come to find high-quality gear. We are seeking a Retail/Fulfillment Associate to work full-time; you will serve as the vital connection between our retail floor and inventory warehouse, ensuring optimized efficiency and a seamless customer experience. This individual will be responsible for the timely retrieval of inventory upon request of our retail associates. They will also be responsible for the fulfillment of in-store pick-up orders. When they are not assisting the retail store, they will be assisting with fulfillment task such as stocking, picking, and fulfilling.

Responsibilities to include the following:

• Respond promptly to requests from retail associates for specific inventory
• Navigate warehouse efficiently to locate requested items
• Safely package and transport equipment between the warehouse and retail space
• Process orders for in-store pick-up in a timely manner
• Use internal systems to locate items within the inventory warehouse
• Maintain a positive, empathetic, and professional attitude always
• Assist in fulfillment operations such as picking, packing, stocking, and cycle counts when not assisting the retail store.
• Weekend availability required.

Qualifications and Education Requirements:

• Customer-focused attitude with a desire to provide great customer service
• Excellent attention to detail
• Problem-solving and conflict resolution skills
• Ability to handle pressure, stay calm and respond to challenging inquiries
• Quality focused
• High school diploma or equivalent required

Why Work at KEH Camera?

Be Part of a Photography Revolution: Join a company that’s not just in the business of gear—we’re fueling creativity, empowering photographers, and shaping the future of photography. Your passion for the craft will find a home here!

Collaborate with Visionaries: Work alongside a team of passionate, dedicated individuals who live and breathe photography. At KEH, innovation and growth aren’t just goals—they’re part of our DNA. Your ideas and contributions will be valued from day one.

Make a Real Impact: At KEH, you’re more than just an employee—you’re a key player in an exciting, ever-evolving industry. The work you do here directly influences the photography community and helps shape the future of the gear marketplace.

A Culture of Creativity and Learning: We support your personal and professional growth with opportunities for continuous learning, training, and career advancement. Whether you’re a photography enthusiast or a tech expert, we’ll help you grow your skills and expertise.

Work Hard, Play Hard: Enjoy a fun, fast-paced environment where your work is celebrated and where you can share your love for photography with like-minded individuals. Together, we make the KEH experience unforgettable—for both our team and our customers.

Physical Demands:

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to talk or hear. The employee is occasionally required to stand; walk; sit; use hands to finger; handle, or feel objects, tools, or controls, and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The noise level in the work environment is usually moderate. Must be able to lift and carry at least 40 lbs regularly. Must be able to stand, walk, bend, and lift throughout the shift. Use of ladders and material handling equipment may be required. Must be comfortable working in a climate-controlled warehouse environment, including potential variable temperatures.

Benefits

• Comprehensive medical, dental, and vision plans
• HSA and FSA Accounts
• Short and Long term disability
• Company-provided life insurance
• 401(k) and company match
• Paid vacation, sick days and holiday
• Options for Pet Insurance and Legal Services
• Discounts on camera gear

Why Join Us?

• Be part of a supportive and collaborative team.
• A workplace where your contributions make a real difference.
• Work with a leading name in sustainable photography gear.
• Make an impact by helping photographers find and sell equipment they love.
• Opportunity for growth within KEH’s expanding operations.

We are an equal-opportunity employer and value diversity in our workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.