Fulfillment Processor (On-Site)

Neumo; Fort Wayne (IN); On-site; USD 21,000 - 28,000; Full time

Job summary

The fulfillment processor at Neumo in Fort Wayne, IN will process and mail registrations, titles and renewals daily at the Neumo Fulfillment Center. This is a full-time position in a fast-paced environment.

Key duties include processing files with mailroom applications, printing registrations and titles, applying postage, maintaining documentation, meeting client SLAs, and coordinating with Fulfillment Center Managers and staff to ensure a smooth workflow.

Qualifications

• Excellent quality assurance skills.
• Excellent communication skills.
• Strong attendance is a must.
• Ability to multitask effectively.
• Computer and writing skills required.
• Ability to work in a fast-moving team environment.
• Strong ability to follow policy and procedures.
• Work with Fulfillment Center Managers and employees.
• Must be able to work in a team environment.

Responsibilities

• Use mailroom applications to process files.
• Print registrations, titles, renewals etc.
• Operate all mailroom equipment.
• Apply postage to outgoing mailings.
• Monitor workflow to meet client SLAs.
• Monitor and report low inventory items.
• Monitor, send, and check daily emails.
• Process high volume of mail daily.
• Maintain accurate documentation and logs.
• Handle tight deadline requirements.
• Perform other duties as assigned.

Skills

Quality assurance

Communication

Multitasking

Computer skills

Teamwork

Policy adherence

Job description

Job Summary

The fulfillment processor is responsible for processing and mailing registrations, titles and renewals submitted to the Neumo Fulfillment Center daily. This position is located in Fort Watne, IN. This is a full-time position.

Duties and Responsibilities

• Use mailroom applications to process files
• Print registrations, titles, renewals etc.
• Ability to operate all mailroom equipment
• Apply postage to outgoing mailings
• Ability to monitor and maintain a steady workflow
• Monitor all timelines to meet client SLA requirements
• Monitor and report low inventory items
• Monitor, send, check daily emails
• Process high volume of mail daily
• Maintain accurate documentation and logs of all work preformed
• Requires employees to be able to handle tight deadline requirements.
• Perform other duties as assigned

Knowledge, Skills and Abilities

• Excellent quality assurance skills
• Excellent communication skills
• Strong attendance is a must
• Must have ability to multitask
• Computer and writing skills a must
• Strong ability to work in a fast-moving team environment
• Strong ability to follow policy and procedures
• Work with Fulfillment Center Managers and employees
• Must be able to work in a team environment

Work Environment

• This position requires the employee to work in a fast-paced environment.
• The noise level in the work environment is usually moderate.
• Open work area

Physical Demands

• This position requires the employee to stand for periods of time
• Operators are required to load and monitor printers, load and monitor mail piece inserters, both of which require frequent standing and some lifting of materials. Materials that require lifting are 30 lbs. or less
• Regular use of a computer and other office machinery, such as printers, burster and inserter
• Occasional movement around the office
• Frequent communication via telephone, email and Microsoft Teams

Neumo Summary

With the backing of four decades of public sector expertise and corporate capability, Neumo has successfully supported government services. Neumo was honored and recognized for four (4) consecutive years as a GovTech 100 Company representing the top 100 companies focused on making a difference in and selling to state and local government agencies across the United States.

Neumo is committed to helping communities thrive and brings a wealth of experience combined with innovation. Today, Neumo offers more administrative and financial support to government officials than any other organization. And with a responsive, client-focused approach, we foster partnerships that give our customers the certainty they need to accomplish more.

Neumo offers a competitive benefits and compensation package and are looking for team members who will thrive in our dynamic environment.

Neumo is an Equal Opportunity Employer. Selection for a position will be made without regard to race, religion, national origin, sex, political affiliation, marital status, non-disqualifying physical handicap, and age.