Fulfillment Operations Team Leader, South Austin TX

Target; Austin (TX); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Comprehensive health benefits

401(k)

Employee discount

Paid vacation

Job summary

A prominent retail company in Austin, Texas is seeking a dedicated Fulfillment Operations Team Leader to drive fulfillment goals and enhance the guest service experience. Ideal candidates will have strong leadership abilities and a welcoming attitude. This position requires effective communication and the ability to manage tasks both independently and collaboratively. The role involves planning team workflows, ensuring compliance with safety standards, and promoting an inclusive work environment. Opportunities for growth and a comprehensive benefits package are offered.

Qualifications

• Strong leadership skills; able to hold others accountable.
• Previous retail experience preferred, but not required.
• Communicate on multiple frequency devices and operate handheld scanners.

Responsibilities

• Demonstrate a service culture that prioritizes the guest service experience.
• Lead your team and drive fulfillment goals.
• Create daily plans for your team in line with business priorities.

Skills

Leadership skills

Effective communication skills

Comfortable with technology

Welcoming attitude

Education

High school diploma or equivalent

Job description

Fulfillment Operations Team Leader, South Austin TX

Join to apply for the Fulfillment Operations Team Leader, South Austin TX role at Target.

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target.

Benefits

Target offers eligible team members and their dependents comprehensive health benefits and programs, including medical, vision, dental, life insurance, and more, to help you and your family take care of your whole selves. Other benefits include 401(k), employee discount, short‑term and long‑term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well‑being and beyond at Target Benefits.

Responsibilities

• Demonstrate a service culture that prioritizes the guest service experience. Model, train and coach expectations to deliver the service standard.
• Lead your team and drive fulfillment goals, understand your role in supporting sales growth and how your departments and team contribute to and impact total store profitability.
• Utilize your workload planning tools to ensure your team completes all scheduled workload and all orders are fulfilled to meet the delivery and service standards.
• Review all fulfillment reporting to identify gaps and develop a plan to resolve.
• Create daily plans for your team in line with business priorities.
• Be an expert of operations, accuracy, process and efficiency.
• Enable efficient delivery to our guests by leading pickup and ship from store workload.
• Evaluate and recommend candidates for open positions, develop a guest‑centric team, and support onboarding.
• Establish clear goals around quality, accuracy, and timeliness; hold team members accountable and close training gaps through coaching.
• Work a flexible schedule that aligns to guest and business needs, including early morning, evening, weekends, and holidays.
• Ensure supplies are ordered timely and stocked; partner with your leader for ordering.
• Follow all safe and secure training and processes as a key carrier, when applicable.
• Promote inclusivity, valuing diverse voices and approaches, and creating equitable experiences.
• Maintain a culture of ethical conduct, safety, and compliance; lead by example and enforce accountability.
• Model safety behaviors, identify and correct hazards, support incident response and reporting, and investigate injuries.
• Support merchandise protection strategies across the store, including ordering, storage, and application of best practices.
• Execute all best practices with team onboarding and learning to close skill gaps.
• Address all store emergency and compliance needs.
• Support guest services such as back‑up cashier, order pick‑up (OPU) and Drive‑up (DU) while maintaining a compliance culture.
• Greet guests warmly, engage with them when assistance is needed, and help solve their specific needs.
• Show appreciation to guests, letting them know we’re happy they chose Target.
• Perform all other duties as required by business needs.

Qualifications

• High school diploma or equivalent.
• Must be at least 18 years of age.
• Previous retail experience preferred, but not required.
• Strong leadership skills; able to hold others accountable.
• Comfortable with technology; able to learn and adapt to current systems.
• Work independently and as part of a team; manage workload and prioritize tasks.
• Welcoming and helpful attitude toward all guests and team members.
• Effective communication skills.
• Access all areas of the building to respond to guest or team member issues.
• Interpret instructions, reports and information accurately.
• Accurately handle cash register operations as needed.
• Climb up and down ladders.
• Scan, handle and move merchandise efficiently and safely, including lifting items up to 44 pounds alone and 45–100 pounds with team lift.
• Communicate on multiple frequency devices and operate handheld scanners and other technology equipment as directed.

EEO & ADA Statement

In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to [e-mail]. Non‑accommodation‑related requests, such as application follow‑ups or technical issues, will not be addressed through this channel.

Benefits Eligibility

To learn about benefits eligibility for this role, visit https://tgt.biz/BenefitsForYou_C.